MPC6000 jam power on..

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  • MrRicoh
    #1

    MPC6000 jam power on..

    Hi
    Hope someone could give me a tip on this problem.
    The machine indicates jam in D ! witch is somewhere around the fuser and jamcode 1 (power on) when it recovers from sleepmode ore startup (not every time). To restet, I have to open and pull out the fuser...have tried changing the sensors (3) around the fuser and cleand all the others. Have changed the interlock swiches at the door and cleaned the sockets (fuser) and in the machine...

    Have someone had the same problem
    Tags: cons, door, fuser, jam, jamcode, lef, mpc, mpc6000, open, power, pull, sensors, startup, symptom, time
    • Venom
      Technical/IT Support

      500+ Posts
      • Nov 2009
      • 765
      #2
      sounds like a firmware update
      IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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        • Jomama46
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Apr 2008
          • 2900
          #3
          Agree, I think there is a firmware update for powering on with the ADF up and it causing a fuser code.
          sigpic
          You never realize how cheap a professional is until after you let an amateur do it.
          A+; Network +; PDI+

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            • Polo-022
              Trusted Tech

              250+ Posts
              • Sep 2007
              • 481
              #4
              Exactly the same problem but it was an MP-6000, brand new. It was the fuser exit switch harness giving that symptom. The grey harness, wich was very stressed from photointerruptor to the connector located at front left of fuser area...Different constructions but the same experience!!

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                • MrRicoh
                  #5
                  Ok thanks Polo..I check that out tomorow....And sadly the machines has the newest firmware...

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                    • tcs04
                      FORMER Techie

                      1,000+ Posts
                      • Apr 2009
                      • 1183
                      #6
                      Originally posted by Jomama46
                      Agree, I think there is a firmware update for powering on with the ADF up and it causing a fuser code.
                      That was the MP6000 (and subsequent models) Not the MPC (unless I missed it)

                      new Engine firmware was released about 2 weeks ago

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