how to find out the log in ID and password

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  • david ahn
    Technician
    • Apr 2010
    • 13

    #1

    how to find out the log in ID and password

    Good morning...

    When i set up scan to folder for ricoh multifunctional machine, i need the ID and password of
    the computer which i want to connect to the ricoh machine.
    What is the surest way to find out the log in ID and password.

    I usually check by going to computer's users folder or going to computer management folder in
    administrative tools of control panel.
    Sometimes, i am not sure the id and password that i get from there is the correct one.
  • ccchuah
    Trusted Tech

    100+ Posts
    • Mar 2009
    • 153

    #2
    the user id and the password are from the computer, to install smb you computer must set a log in user name and password, then enter it to your machine.

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    • knightfall
      Senior Tech

      500+ Posts
      • Jul 2006
      • 633

      #3
      ask the user of the computer or the administrator for the users password, sometimes they know.
      Get your facts first, and then you can distort them as much as you please.

      Comment

      • Black Cloud
        Trusted Tech

        Site Contributor
        100+ Posts
        • Apr 2010
        • 129

        #4
        There are clients who do not wish for me to know their user name and password. I usually have the individual who logs into that computer input their login into my machine while I turn my back.
        Net+ PDI+ @Remote

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        • nmfaxman
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2008
          • 1702

          #5
          I call each user one at a time to put in their user ID, password and email address at the machine, so I can show them how to scan to themselves either smb or email.
          The one on one training saves me calls, because they tend to show each other.
          Why do they call it common sense?

          If it were common, wouldn't everyone have it?

          Comment

          • Ricoh-ono
            Technician

            250+ Posts
            • Feb 2008
            • 339

            #6
            Sometimes I'll create a new user on the computer and make sure the password is set to never expire.
            Do what you can, with what you have, where you are. ~Theodore Roosevelt

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