MPC3300 - SP to slow down paper passage?

[mrwho]

Is there any way of slowing down the paper passage for heavy stock on these machines? A customer is having issues with paper a little bit heavier than the machine specifications, and I'd like to try to minimize it, even though he's already been advised that the paper is too heavy for the machine.

Cheers!

[Eric1968]

Set the bypass tray to thick3 and give it a try.

[mrwho]

Set the bypass tray to thick3 and give it a try.

Thanks for the tip, but that's already the way he's been doing it. Hence this request for any method or SP to slow down the machine even more.

Cheers!

[Eric1968]

I don't know a way to "slow it down" using the SP-mode. Are you having copy quality problems?

[mrwho]

I don't know a way to "slow it down" using the SP-mode. Are you having copy quality problems?

Yes, but as I said before, the problem is traceable to the fact that the paper is too heavy. I just wanted to try to minimize the problem, even though I already told the customer the paper is too heavy for this machine.

[Eric1968]

Maybe you can try to adjust the fusing temperature for thick3 paper (SP1-105-089).

[mrwho]

Well, yes, that's an option, although I don't think it will solve the problem (but I'll try it nonetheless). I don't have the chance of scanning it right now, but afaik the problem is caused by the paper path curve when leaving the bypass and the fact that the paper is too stiff and, when the trailing edge leaves the bypass it shakes too hard, causing a white line about 2-3cm from the trailing edge.

[TonerMunkeh]

There's an SP mode I can't remember off the top of my head, but it refers to CPM down mode for thick stock and heavy coverage. Check the SM, I think it'll be worth a play with.

[mikadonovan]

If you have already informed the customer that the paper he is using is too heavy and beyond machine specs, your service call should be complete. I also run into the same thing on occasion when a customer refuses to accept the fact that you can't run a two by four through the bypass. I just tell 'em that if they want their machine to run right they will have to use another type paper. Be polite, but very matter-of-fact. Your a technician, not Houdini, and magic doesn't apply to MFP's.

Is there any way of slowing down the paper passage for heavy stock on these machines? A customer is having issues with paper a little bit heavier than the machine specifications, and I'd like to try to minimize it, even though he's already been advised that the paper is too heavy for the machine.

Cheers!

[mrwho]

I know that, and that's what I did. But I also said that I would see and try to make it run better - without any kind of compromise. I know the machine has its limits, but it doesn't mean I'm not curious to see if I can push it further.

[dgressy]

[Iowatech]

Re: MPC3300 - SP to slow down paper passage?

If the heavy paper is run exclusively through the bypass, you might try fiddling around with the paper aligning buckle adjustment. That is SP1-003, 12 through 14 depending on the setting for the bypass in user tools or the print driver. It won't help with fusing problems, but it might help with feeding.
Be aware that this will most likely cause intermittent stupid and wrong things to happen when feeding paper that is in spec in addition to the normal and expected problems when feeding the out of spec paper. It will probably wear out the feed and separation rollers faster, too (probably wear out the clutches and paper guides (clear mylar ones especially) faster as well).
While it is not a color copier, a Risograph is more suitable for feeding heavier paper stock. Other digital duplicators might be OK as well, but I only work on Risos so that's all I can speak for.

[knightfall]

Re: MPC3300 - SP to slow down paper passage?

just remember even if you find an sp to slow the paper passage down, when they decide to use lighter paper there will be jamming you then cant say its the paper since you adjusted for beyond paper spec you will have to be a yoyo and adjusting for free. save your sanity paper spec for the machine is there for a reason it works best at that weight put your foot down and say thats it.

[Polarbear]

Re: MPC3300 - SP to slow down paper passage?

Have you put it to your customer that he is toying with the reliability of his machine by using paper that is out of the range the machine is made for? Surely he must understand that he is going to be liable for breakdown costs due to using paper that is out of spec?

You don't strap a plough to your Mini Cooper and go plough a corn field?? And then complain to BMW that the clutch does not last!!??

[Bantams]

Re: MPC3300 - SP to slow down paper passage?

As well as setting the bypass to Thick 3 make sure its also set to Cardstock im pretty sure when set to Cardstock that slows it down a little.

also set the option in the printer settings for the bypass to use the machines settings and not the driver settings if the issue is with printing it will Ignore the settings in the machine and use the driver settings if you dont do that.