Aficio 1035 light copies only in scan & copy mode

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  • madel
    • Sep 2024

    [Misc] Aficio 1035 light copies only in scan & copy mode

    I am having a problem with a aficio 1035 giving me light copies only in copy & scan modes. When printing internal & print jobs prints are fine. Cleaned optics , replaced ipu board.any suggestions would be great.

    Thanks
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2831

    #2
    Scanner sag from people leaning on the op panel? Try adjusting the op panel on the left hand side and see if the copies get better...

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    • Vulkor
      Senior Tech

      500+ Posts
      • Jun 2009
      • 942

      #3
      Yes see if it is different via ADF Vs Platen. One should be worse than the other. More than likely customer has leaned on Scanner Assembly and deformed the support arm for it.

      If you have access to the tscweb.net site then look at Bullten# 25R

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