Savin 816 ADF Pulling Whole Stacks

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  • Vulkor
    Senior Tech

    500+ Posts
    • Jun 2009
    • 942

    #1

    Savin 816 ADF Pulling Whole Stacks

    These ADF's for these 816s are killing us with our customers. They continuously double feed. We've done Bulletin 007R for the Spring Plate on all the ADF's. Some multiple times. We've replaced whole original feed units which include a Oneway Clutch (one on end), Roller Clutch:Bracket:Feed, Feed Roller and Pickup Roller. We've replaced the Separation Rollers, the bracket the Reverse Roller sits in. The Stepper Motor on the back, the feed clutch on the front.

    Seriously this is aggravating.
  • Fearless V K
    Senior Tech

    500+ Posts
    • May 2007
    • 620

    #2
    You need to tweak the separation pressure by bending the spring plate until you find the 'sweet spot'.
    Don't take that toner with me!

    Comment

    • Vulkor
      Senior Tech

      500+ Posts
      • Jun 2009
      • 942

      #3
      Originally posted by Fearless V K
      You need to tweak the separation pressure by bending the spring plate until you find the 'sweet spot'.
      Yeah that is what I was figuring. Absolutely bullsh*t design from Ricoh. We are getting so tired of there machines the dealership is considering switching brands.

      Comment

      • Vulkor
        Senior Tech

        500+ Posts
        • Jun 2009
        • 942

        #4
        Just wanted to say DIE 816 ADF!

        Comment

        • Jomama46
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Apr 2008
          • 2900

          #5
          The new spring is B872-2251 and can be identified as having 2 small holes.
          sigpic
          You never realize how cheap a professional is until after you let an amateur do it.
          A+; Network +; PDI+

          Comment

          • Vulkor
            Senior Tech

            500+ Posts
            • Jun 2009
            • 942

            #6
            Savin is Retarded. The Bulletin Says B872-2251, The parts Catalog says B872 2212. I swear to all that is unholy I'm finding a job with a different copier company.

            Comment

            • Jomama46
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2008
              • 2900

              #7
              Vulkor you need a drink, badly!
              Aside from that, 2212 is the old number and 2251 is the modified spring. It is strange that you are having so much problem with this line. We have a shxtload of this series out from 1302 to 171 and service is rare.
              I have other machines that make me drink tho.
              sigpic
              You never realize how cheap a professional is until after you let an amateur do it.
              A+; Network +; PDI+

              Comment

              • Jimbo1
                Senior Tech

                500+ Posts
                • Mar 2008
                • 845

                #8
                Two words -- Kyocera Mita--. Much less aggravating..

                "Some days you get the bear, some days the bear gets you."

                Cdr. William Riker

                Comment

                • Vulkor
                  Senior Tech

                  500+ Posts
                  • Jun 2009
                  • 942

                  #9
                  Originally posted by Jomama46
                  Vulkor you need a drink, badly!
                  Aside from that, 2212 is the old number and 2251 is the modified spring. It is strange that you are having so much problem with this line. We have a shitload of this series out from 1302 to 171 and service is rare.
                  I have other machines that make me drink tho.
                  We must have over 30 of the 816/Ricoh 161/Ricoh 171. Well only 2-3 of the Ricoh 171. No problem from them much except for crooked copies out of the box. But I think we currently have maybe 15 with ADF issues. They just pull multiple sheets. We've replaced with the new spring plate. I checked our stock and we do have the new number. They substitute the old # for the new when we order. We've replaced entire feed assembly. That is the one way's, pickup, feed, sep roller. The carriage that holds the Sep roller, DF Feed Motor and DF Feed Clutch. No way we have over a dozen with Bad Boards.

                  Only other serious problem machines we have are Savin 8035e/9040/9050 Any that use the New E toner. Their PM's NEVER last to PM cycle. If you get 100k of good copies that is the lottery.

                  Comment

                  • Vulkor
                    Senior Tech

                    500+ Posts
                    • Jun 2009
                    • 942

                    #10
                    Originally posted by jimbo1
                    Two words -- Kyocera Mita--. Much less aggravating..

                    Thought Kyocera was a different company than Mita. So ticked off I got a Job App Form for a Kyrocera/Canon Dealer and a Sharp Dealer in front of me filling them out. Tired of poor design and poor budget for repair on machines. BubbleGum and Superglue only work for so long.

                    Comment

                    • Fearless V K
                      Senior Tech

                      500+ Posts
                      • May 2007
                      • 620

                      #11
                      Just remember when you start putting bubblegum and superglue on the sharps, canons and kyoceras also, that no one has ever built the perfect machine. if they had. none of us would be working!
                      Don't take that toner with me!

                      Comment

                      • Vulkor
                        Senior Tech

                        500+ Posts
                        • Jun 2009
                        • 942

                        #12
                        Originally posted by Fearless V K
                        Just remember when you start putting bubblegum and superglue on the sharps, canons and kyoceras also, that no one has ever built the perfect machine. if they had. none of us would be working!
                        Yeah I am sure that will occur. But If quality is indicated by how many people ask for help on these forums. Well the Ricoh line has some issues. See below

                        Canon
                        • Threads: 120
                        • Posts: 595

                        Konica Minolta
                        • Threads: 5,280
                        • Posts: 27,141

                        Kyocera Mita, Copystar
                        • Threads: 1,288
                        • Posts: 6,687

                        Muratec
                        • Threads: 48
                        • Posts: 208

                        Panasonic
                        • Threads: 339
                        • Posts: 1,487

                        Ricoh, Savin
                        • Threads: 4,231
                        • Posts: 28,482

                        etc... Gotta say Those Konica Minoltas sure have a lot of questions. Of course the amount of post could also indicate popularity or something else.

                        Comment

                        • ucinn
                          Trusted Tech

                          250+ Posts
                          • Jun 2009
                          • 383

                          #13
                          Population has a lot to do with it. Our dealership, we do Canon, Minolta, HP, and Lanier. Out of those machines, the Laniers are by far better deigned and easier to work on.

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