hi, i am having a problem with a spc410dn printer,its leaving a blank space,(void) about 2mm wide, running from top to bottom of print.it only happens with black.on arrival at customers, i was sure it was dirt on the k slit glass but after cleaning its still there.this void seems to move left and right after a few prints. i have seen a problem like this on mpc 2500, caused by the laser shutter,i noticed both engines,are simular in design.
printer has 125k black and 32k colour on it and k pcu was changed 10k ago.
any ideas greatly appricated as i'm not trained on this box and its the only one we have out there.
printer has 125k black and 32k colour on it and k pcu was changed 10k ago.
any ideas greatly appricated as i'm not trained on this box and its the only one we have out there.
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