Ricoh 3228C - cassette #4 motor keeps running after a copy

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Dexor
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jan 2010
    • 223
    #1

    Ricoh 3228C - cassette #4 motor keeps running after a copy

    Cassette #4 motor never stops after making a copy - it just keeps working. There is no error code, copy exits fine.
    The only way to stop it is to open lower right door. Motor is rather hot.
    Is this likely by faulty firmware or bad board?
    Tags: 322, bad, cassette, code, door, error, firmware, hot, motor, ops, ricoh, trigger
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22930
      #2
      I know this sounds counter-intuitive, but I'd check all the paper switches in SP mode, especially the ones closest to the exit. I'm anticipating that you'll see one switch that stays on steady, or at least is very close to the trigger voltage (flickering On when no paper is present). It wasn't on a Ricoh, but I have seen something similar. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Dexor
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jan 2010
          • 223
          #3
          Originally posted by blackcat4866
          I know this sounds counter-intuitive, but I'd check all the paper switches in SP mode, especially the ones closest to the exit. I'm anticipating that you'll see one switch that stays on steady, or at least is very close to the trigger voltage (flickering On when no paper is present). It wasn't on a Ricoh, but I have seen something similar. =^..^=
          Hmm, I've actually blown some air on the exit switch after it leaves the cassette #4; all other cassettes are fine, they don't cause this problem. If this is a switch, error code is very likely, if not a must. But if anything simple can cause this, I'll give it a shot next time going over all switches.

            Comment

            • nmfaxman
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2008
              • 1702
              #4
              Swap feed and sep rollers from another drawer.
              A worn sep roller will cause DSF that actuates the feed in sensor making the motor want to keep driving.
              Why do they call it common sense?

              If it were common, wouldn't everyone have it?

                Comment

                Previous template Next
                Working...