Ricoh MP C4000 NO POWER!

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  • jonbonse
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 730

    #1

    Ricoh MP C4000 NO POWER!

    I went to a Ricoh MP C4000 with no power today but could not get it going again.

    On the power supply, fuse FU1 (8a 250v) was blown so I replaced with the same but it blew it out again!

    In these cases I would normally replace the PSU but uncertain that it would be a good move as I have no circuit diagram for this machine.

    I have the SM but cannot see the circuit diagram.

    The customer tells me it is less than a year old so was wondering if this would be covered via Ricoh waranty?

    Any advise on this kind of fault finding is appreciated.

    John
  • KenB
    Geek Extraordinaire

    2,500+ Posts
    • Dec 2007
    • 3945

    #2
    The factory warranty is 90 days, at least last I knew.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

    Comment

    • tcs04
      FORMER Techie

      1,000+ Posts
      • Apr 2009
      • 1183

      #3
      We did have an mp4500 blowning fuses due to a short in the wiring inside the right hand door.

      Comment

      • Eric1968
        Service Manager

        1,000+ Posts
        • Jan 2009
        • 2458

        #4
        I would remove all connectors from the PSU and check if the fuse still blows. If it doesn't blow the PSU should be OK.

        Comment

        • TonerMunkeh
          Professional Moron

          2,500+ Posts
          • Apr 2008
          • 3865

          #5
          Change the PSU and the IH coil PSU as a pair. I've had a few do this and this, unfortunately, is the final fix.
          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

          Hit it.

          Comment

          • jonbonse
            Senior Tech

            Site Contributor
            500+ Posts
            • Jun 2009
            • 730

            #6
            Originally posted by TonerMunkeh
            Change the PSU and the IH coil PSU as a pair. I've had a few do this and this, unfortunately, is the final fix.
            Thanks TonerMunkeh

            Do you have part numbers for these?

            The PSU and the IH PSU? What about the IH Coil?

            Comment

            • TonerMunkeh
              Professional Moron

              2,500+ Posts
              • Apr 2008
              • 3865

              #7
              AZ24 0136 for the main PSU and the coil PSU is D029 5172. I've never had to change the coil itself.
              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

              Hit it.

              Comment

              • jonbonse
                Senior Tech

                Site Contributor
                500+ Posts
                • Jun 2009
                • 730

                #8
                Originally posted by TonerMunkeh
                AZ24 0136 for the main PSU and the coil PSU is D029 5172. I've never had to change the coil itself.
                Thanks!

                Is this also known as the IH Inverter?

                Comment

                • jonbonse
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jun 2009
                  • 730

                  #9
                  Hi

                  Just an update:

                  I returned to investigate further and performed the following:

                  Unplugged all connectors on the PSU at the bottom rear of the copier and switched on. The fuse did not blow.

                  U plugged in all connectors one at a time and turning on after eCh one.

                  The fuse FU1 on the main PSU did not blow until I plugged in the cable which goes to the IH PCB.

                  I then unplugged it an switched on again and it powered up.

                  I then switched off and unplugged the black connector cn982 on the IH, powered up and it was ok.

                  The copier will blow FU1 on the main PSU only when this is connected...

                  I can't find any shorted wires any where even in the Fuser.

                  My guess is that the IH coil is shorting out somewhere?

                  I think the main PSU is ok?

                  What do you think?

                  Comment

                  • brodera
                    Trusted Tech

                    100+ Posts
                    • Aug 2009
                    • 106

                    #10
                    Originally posted by jonbonse
                    Hi

                    Just an update:

                    I returned to investigate further and performed the following:

                    Unplugged all connectors on the PSU at the bottom rear of the copier and switched on. The fuse did not blow.

                    U plugged in all connectors one at a time and turning on after eCh one.

                    The fuse FU1 on the main PSU did not blow until I plugged in the cable which goes to the IH PCB.

                    I then unplugged it an switched on again and it powered up.

                    I then switched off and unplugged the black connector cn982 on the IH, powered up and it was ok.

                    The copier will blow FU1 on the main PSU only when this is connected...

                    I can't find any shorted wires any where even in the Fuser.

                    My guess is that the IH coil is shorting out somewhere?

                    I think the main PSU is ok?

                    What do you think?
                    This has hapend to me recently. Check the for *What do you call these* "Electrical spikes" '
                    You can try after the fuse-change plugg the powercontact in to a separate PSU Station..

                    Comment

                    • jonbonse
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jun 2009
                      • 730

                      #11
                      Originally posted by TonerMunkeh
                      AZ24 0136 for the main PSU and the coil PSU is D029 5172. I've never had to change the coil itself.
                      TonerMunkeh

                      I hear there is a Tech Bulletin for this kind of fault (RTB 029051 ). .. . . . I dont suppose you have it so I could take a look?

                      Also I hear you have to replace the Main PSU, IH Inverter and IH Coil to completely cure this fault?. . . . .

                      My manual doesn't list the IH Coil so was hoping you could give that too?

                      Thanks for all your help!

                      Comment

                      • teebee1234
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Jul 2008
                        • 1670

                        #12
                        RTB No.: RD029051 :
                        IH invertor improvement
                        Details<Symptom>
                        Fuse on PSU can brow out at the following timing.
                        - Main switch ON
                        - Front door or duplex unit close
                        Answer
                        Old part number D0295172
                        New part number D0295173
                        Change
                        A capacitor on IH invertor has been changed.
                        Reason
                        The following issue can occur.
                        <Symptom>
                        Fuse on PSU can brow out at the following timing.
                        - Main switch ON
                        - Front door or duplex unit close

                        <Cause>
                        A broken element device on IH invertor.
                        Temporary blackout can cause over voltage. As the result, it causes the element to break.

                        <Solution>
                        Action required at the field
                        Change IH invertor.

                        Comment

                        • mabawser
                          Tech

                          100+ Posts
                          • Sep 2009
                          • 121

                          #13
                          Had the IH inverter board cause this to blow on numerous occasions, fit a new fuse to the power supply and order up the inverter board and fit this and you should be ok.

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