MPC 4000 Jam 19

[Guest]

I have a lot of jam no.19 (fusing exit sensor ON) on MPC4000. Copier works normaly usualy in the morning we have 3-5 jams only no.19. I check fusing unit, ivertor and exit unit but it likes good. Do you have any problems with this jaming?

THX

[teebee1234]

Found this in the Global Knowledge Base......

[Symptom]
Fusing unit jam (Jam code 19: Fusing exit ON)
The problem occurs under the following conditions:

• It occurs with all trays (1 through 4, by-pass).
• The leading edge of the paper stops after exiting approximately two centimeters from the fusing nip.
• The paper does not reach the fusing exit sensor.
• The image is not distorted.

[Cause]
Fusing/paper exit motor (AX060369) is faulty.
[Resolution]
Replace the fusing/paper exit motor (AX060369).

[JustManuals]

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Paul@justmanuals.com

[ricoh-man]

I have a lot of jam no.19 (fusing exit sensor ON) on MPC4000. Copier works normaly usualy in the morning we have 3-5 jams only no.19. I check fusing unit, ivertor and exit unit but it likes good. Do you have any problems with this jaming?

I see 3 possible problems:
1. Fusing Exit Plate (but only at fullcolor and hightoner images)
2. Fusing Exit Sensor oder harness
3. Fusing/paper exit motor