MP201 Optional Paper Tray Size

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  • KenB
    Geek Extraordinaire

    2,500+ Posts
    • Dec 2007
    • 3945
    #1

    MP201 Optional Paper Tray Size

    Hi,

    We just installed a herd pf MP201s (roughly 20) at an account with offices all around town.

    All have the optional lower paper tray.

    They are all to have the lower tray configured for legal size (8 1/2 x 14).

    For some funky reason, a number of them have been showing up as 8 1/4 x 14. The customer's help desk told me that they are seeing this on other MP201s across the country.

    Easy enough to correct (using the (WIM), but frustrating.

    Has anyone else seen this?

    Thanks!
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins
    Tags: account, customer, google, incorrectly, installed, legal, number, occur, optional, paper, showing, size, symptoms, tray
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22973
      #2
      So (8 1/4 x 14) is the standard US size? Just uncommon, like (8 1/2 x 13 1/2) half foolscap or (8 1/4 x 13) folio? To me this sounds like a English/Metric paper size situation. Have you looked at the destination setting (country/language)?

      And your answer is to set up a custom paper size (8 1/2 x 14)? Interesting ...
      =^..^=
      Last edited by blackcat4866; 06-12-2011, 09:19 PM.
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • KenB
          Geek Extraordinaire

          2,500+ Posts
          • Dec 2007
          • 3945
          #3
          Thanks for replying.

          I never heard of 8 1/4 x 14 being any kind of standard, but here it is, from the WIM of an MPC6000:

          weirdsize.jpg

          All I had to do is set it for 8 1/2 x 14; not at all a custom page size.

          Weird!
          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22973
              #4
              It's no kind of standard that I've ever heard of either. No results from of Google search, either (8 1/4 x 14) or (210 x 356). It's not an A?, B?, or C? metric size either.

              The closest I could come up with is the minimum paper size for many UK Canons and Konica Minoltas is 178 x 210 (exactly 1/2 of 356 x 210). If there is a name for it, I can't find it.

              I'll bet the only symptoms are 7mm side voids, and the size displayed. =^..^=
              Last edited by blackcat4866; 06-12-2011, 10:52 PM.
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • KenB
                  Geek Extraordinaire

                  2,500+ Posts
                  • Dec 2007
                  • 3945
                  #5
                  We found the issue when printing documents that were mixed letter and legal size, alternating within the document.

                  Every time a legal size page would come up, a mismatch would occur at the machine, and printing would stop.

                  I didn't investigate "sub paper sizes", which will substitute European paper size calls with US sizes.
                  “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                    Comment

                    • zed255
                      How'd ya manage that?

                      1,000+ Posts
                      • Dec 2009
                      • 1024
                      #6

                        Comment

                        • KenB
                          Geek Extraordinaire

                          2,500+ Posts
                          • Dec 2007
                          • 3945
                          #7
                          I'm thinking that since the lower tray is an option the guys in our setup center may have goofed when setting up a few of these.
                          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                            Comment

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