MPC2500 dark top and bottom but light in the middle

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  • Smee
    Trusted Tech

    100+ Posts
    • Aug 2009
    • 178

    #1

    MPC2500 dark top and bottom but light in the middle

    Anyone seen this? as in the title an MPC2500 that is intermittantly dark at the top and bottom of the page (as in normal darkness) but goes faint in the middle of the page. Its only on black - I replaced blk pcu, dev unit, transfer belt assy, transfer belt cleaning blade and fuser. It was still intermittantly light so i removed the laser shutter completely. It didnt come back but im not convinced...

    I think the next step is to change the laser? Anyone else come across this?
  • xordi69
    Trusted Tech

    100+ Posts
    • Jun 2010
    • 200

    #2
    Re: MPC2500 dark top and bottom but light in the middle

    upgrade firmware. It's for the laser windows good function

    Comment

    • Smee
      Trusted Tech

      100+ Posts
      • Aug 2009
      • 178

      #3
      Re: MPC2500 dark top and bottom but light in the middle

      Yeah I knew about the firmware - but dosnt that just change the timing of the laser shutter opening and closing? which I took off anyway?

      Comment

      • xordi69
        Trusted Tech

        100+ Posts
        • Jun 2010
        • 200

        #4
        Re: MPC2500 dark top and bottom but light in the middle

        Excuse, my english is very bad, i dont undestad all...sorry...but if shutter dont open well, image failure

        Comment

        • pocket aces
          Ricoh Technician

          50+ Posts
          • Nov 2008
          • 72

          #5
          Re: MPC2500 dark top and bottom but light in the middle

          Did you put the bushing back in that holds the dev. unit and pcu together

          Comment

          • tonnerboy
            Trusted Tech

            100+ Posts
            • May 2011
            • 212

            #6
            Re: MPC2500 dark top and bottom but light in the middle

            If you already took the laser shutter out you are done. I had the same problem with the shutter and i took it off.
            Do not worry, it will work fine. You just have to clean the laser unit more often.
            You still can upgrade firmware...

            Comment

            • fritzyas
              Technician

              50+ Posts
              • Jul 2011
              • 73

              #7
              Re: MPC2500 dark top and bottom but light in the middle

              Originally posted by tonnerboy
              If you already took the laser shutter out you are done. I had the same problem with the shutter and i took it off.
              Do not worry, it will work fine. You just have to clean the laser unit more often.
              You still can upgrade firmware...
              i think you dont have to that since it will just aggravate the problem because dust will go inside the laser unit.

              Comment

              • Smee
                Trusted Tech

                100+ Posts
                • Aug 2009
                • 178

                #8
                Re: MPC2500 dark top and bottom but light in the middle

                Cheers guys. ive taken the laser shutter off a few of these now when ive had weird problems with printing...i dont think it hurts it, just need to remember to clean the laser lenses at each visit. Ill post results if the fault comes back.

                Comment

                • mabawser
                  Tech

                  100+ Posts
                  • Sep 2009
                  • 121

                  #9
                  Re: MPC2500 dark top and bottom but light in the middle

                  taken the laser shutter off to cure a couple of weird PCQ faults. Found out later that there is a cam that opens the laser shutter that goes faulty. havent been back to the machines in question to have a look but just thought i'd mention it.

                  Comment

                  • tonnerboy
                    Trusted Tech

                    100+ Posts
                    • May 2011
                    • 212

                    #10
                    Re: MPC2500 dark top and bottom but light in the middle

                    Originally posted by fritzyas
                    i think you dont have to that since it will just aggravate the problem because dust will go inside the laser unit.
                    For this reason I say that is should be cleaning more often...
                    Like mabawser said the problem is with that cam. I am not sure but i think it is a faulty solenoide

                    Comment

                    • fritzyas
                      Technician

                      50+ Posts
                      • Jul 2011
                      • 73

                      #11
                      Re: MPC2500 dark top and bottom but light in the middle

                      Originally posted by tonnerboy
                      For this reason I say that is should be cleaning more often...
                      Like mabawser said the problem is with that cam. I am not sure but i think it is a faulty solenoide
                      now you are giving him more job and prolong the his agony of going back more times to the customer to clean instead of finding the right solution. if the solenoid is the problem then make it sure that's the thing if not then find for other cause.

                      Comment

                      • fritzyas
                        Technician

                        50+ Posts
                        • Jul 2011
                        • 73

                        #12
                        Re: MPC2500 dark top and bottom but light in the middle

                        CAUSE
                        Software bug: The laser optics shutter does not open correctly.
                        SOLUTION
                        Production line
                        The engine firmware was modified to correct this symptom.
                        New version:
                        V1.11.01

                        Applied from: March 1
                        st 2007 production (RAI)

                        In the field
                        If this symptom occurs on the affected units, update the engine firmware to
                        V1.11.01

                        Affected Units
                        This symptom may occur on machines produced between August 2007 and February 28,
                        2007.

                        Comment

                        • zappetizipp
                          Junior Member
                          • Nov 2010
                          • 9

                          #13
                          Re: MPC2500 dark top and bottom but light in the middle

                          Had similar problem with the shutter om a mpc 2500, only faded from top to the middle.. firmware upgrade did not solve the problem...Removed the shutter..

                          mpc2500 shutter removal.jpg

                          Comment

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