hi all
just need a thought and advice on this. have the above machines where they skew the image. it isnt paper path issues or laser issues as when i send a print to it they come out spot on. copying though is a different matter. off the glass or through the adf the image is skewed. up to 5 to 7mm on one machine. i have checked the scanner alignment as per manual and all SEEMS good. the only way i have been able to correct it (by experimenting) is by 'twisting' mirror 1/lamp assy out of wack by the said above measurements. this sort of thing doesnt rest comfortably with me doing that, so just wondering if anyone else has had this problem. have spoke to tech support and they advised of sort of the same thing due to people maybe pushing books down on the glass to get rid of the spine shading, but the scanner doesnt look warped. any ideas?
just need a thought and advice on this. have the above machines where they skew the image. it isnt paper path issues or laser issues as when i send a print to it they come out spot on. copying though is a different matter. off the glass or through the adf the image is skewed. up to 5 to 7mm on one machine. i have checked the scanner alignment as per manual and all SEEMS good. the only way i have been able to correct it (by experimenting) is by 'twisting' mirror 1/lamp assy out of wack by the said above measurements. this sort of thing doesnt rest comfortably with me doing that, so just wondering if anyone else has had this problem. have spoke to tech support and they advised of sort of the same thing due to people maybe pushing books down on the glass to get rid of the spine shading, but the scanner doesnt look warped. any ideas?
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