MP4500 - not adding toner

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  • OutlawTorn
    Trusted Tech

    100+ Posts
    • Aug 2008
    • 189

    #1

    MP4500 - not adding toner

    Hey all,

    Never been a big fan of MP4500's but having an issue with a machine not adding toner. I noticed a lot of toner dump so got the hopper out and gave it a good hoover out and used output mode to check that the toner bottle motor is turning (which it is)

    I noticed that two small plastic mylars have fallen out of the hopper so could that be the problem? For some reason the toner just wont fall down into the dev unit, it just builds up in the hopper until the machine pops up the low toner message.

    I have ordered the hopper and a new set of developer - any other ideas?


    Cheers all.
  • semi
    Trusted Tech

    100+ Posts
    • Sep 2008
    • 192

    #2
    Re: MP4500 - not adding toner

    You need to replace the toner hopper cover assembly A2323240

    Comment

    • OutlawTorn
      Trusted Tech

      100+ Posts
      • Aug 2008
      • 189

      #3
      Re: MP4500 - not adding toner

      Well I have just ordered the entire hopper assembly so that should cover it should it not?

      Comment

      • TonerMunkeh
        Professional Moron

        2,500+ Posts
        • Apr 2008
        • 3865

        #4
        Re: MP4500 - not adding toner

        It will indeed, but when it happens again in the future you only need to replace the front cap with the mylars on. A fresh bag of dev and a good mag roller scrub are a given if the copy quality is a bit naff, these things struggle recovering from toner end sometimes.
        It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

        Hit it.

        Comment

        • OutlawTorn
          Trusted Tech

          100+ Posts
          • Aug 2008
          • 189

          #5
          Re: MP4500 - not adding toner

          Ah thanks for the TonerMunkeh, guess that would save a few pennies in the future. I take it this is just the user making a pigs ear of putting the toner bottle in that knocks these mylars out then?

          Planning to change the dev as well so hopefully that will bring this 'lovely' machine back to life!


          Now on to trying to solve my SC322 error on another MP4500 - good times...

          Comment

          • Ollie1981
            Toner Monkey

            250+ Posts
            • Mar 2008
            • 418

            #6
            Re: MP4500 - not adding toner

            Originally posted by OutlawTorn
            Ah thanks for the TonerMunkeh, guess that would save a few pennies in the future. I take it this is just the user making a pigs ear of putting the toner bottle in that knocks these mylars out then?

            Planning to change the dev as well so hopefully that will bring this 'lovely' machine back to life!


            Now on to trying to solve my SC322 error on another MP4500 - good times...
            I wouldn't be so quick to blame the users, I have had this problem many times without much evidence to suggest misuse. It seems to affect the MP4500 range more than the earlier boxes, that coupled with the higher incidence of the PCU recycle coil getting blocked/backed upand copy quality issues I think it's yet another issue with the toner.

            Comment

            • zed255
              How'd ya manage that?

              1,000+ Posts
              • Dec 2009
              • 1024

              #7
              Re: MP4500 - not adding toner

              I have drilled and secured the mylars with short screws on numerous occasions to prevent them falling off.

              Comment

              • Ricoh-ono
                Technician

                250+ Posts
                • Feb 2008
                • 339

                #8
                Re: MP4500 - not adding toner

                Originally posted by zed255
                I have drilled and secured the mylars with short screws on numerous occasions to prevent them falling off.
                Same here. The problem never returns after this is done.
                Do what you can, with what you have, where you are. ~Theodore Roosevelt

                Comment

                • sandmanmac
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Feb 2009
                  • 3973

                  #9
                  Re: MP4500 - not adding toner

                  Originally posted by zed255
                  I have drilled and secured the mylars with short screws on numerous occasions to prevent them falling off.
                  That never crossed my mind. Great tip!!

                  Comment

                  • Iowatech
                    Not a service manager

                    2,500+ Posts
                    • Dec 2009
                    • 3930

                    #10
                    Re: MP4500 - not adding toner

                    Neat thing about recovering the old mylars and fixing them with screws, you don't need all four of them. Three will work as good as four, and two will work in a pinch.
                    Also, if you work on color machines, the screws left over from PCU replacement of the Lanier LD435c series equivalent work great for this.

                    Comment

                    • logrady2331
                      Trusted Tech

                      250+ Posts
                      • Feb 2011
                      • 301

                      #11
                      Re: MP4500 - not adding toner

                      NA Trading sells a kit for under five dollars that has all four mylars. Remove the old glue and stick the new ones on. Never had to go back to one yet.

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 8121

                        #12
                        Re: MP4500 - not adding toner

                        Can someone post a pic of said mylars please?
                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

                        • sandmanmac
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Feb 2009
                          • 3973

                          #13
                          Re: MP4500 - not adding toner

                          Originally posted by copier tech
                          Can someone post a pic of said mylars please?
                          Part of the cover assy.
                          Similar system in most B&W machines.
                          Attached Files
                          Last edited by sandmanmac; 02-01-2014, 11:53 PM.

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