finisher jam 111 for mp7500

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  • aaahmmm
    Trusted Tech
    • Aug 2009
    • 103

    #1

    finisher jam 111 for mp7500

    Dear all

    My machine is MP7500 , I have a finisher jam , It happens continually sometimes after 20 copies and sometimes after 300 , it is same as attached pic's
    The jam code is 111 finisher
    Thank you in advance
    Attached Files
  • femaster
    Service Manager

    1,000+ Posts
    • May 2011
    • 1460

    #2
    Re: finisher jam 111 for mp7500

    Details of the 111 jam code. Not sure how helpful it will be to you.


    Finisher 111 - Shift Roller or Guide Plate Motor
    When the status of the shift roller HP sensor does not change at the precise time
    during shift roller motor rotation, or the status of the guide plate position sensor
    does not change at the precise time during guide plate motor rotation. Returns
    SC732, SC736
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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    • teebee1234
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1670

      #3
      Re: finisher jam 111 for mp7500

      I've seen this a few times (sometimes with J113), you need to replace the shift motor and sensor.

      Exit Guide Plate Motor (B700 5805)
      Exit Guide Plate HP Sensor (AW02 0141).

      Comment

      • Counsel
        Senior Tech

        500+ Posts
        • Aug 2011
        • 530

        #4
        Re: finisher jam 111 for mp7500

        I remember a while back one of the Ricoh guys came to do some updated training and If i remember right he mentioned on this finisher they have a issue with the shift motor not shifting causing this jam, I believe the fix was actually something to do with loosening the bracket on that shift motor a tad bit, i know if cleared these jams just by moving the roller shaft back and forth a few times and oiling the bushings a bit seemed to go away after that. I have yet to actually replace the shift motor on one yet.

        Comment

        • yuan797
          Junior Member
          • Feb 2017
          • 2

          #5
          Re: finisher jam 111 for mp7500

          Dear all


          My Ricoh Aficio MP 7500 has the same problem.It is same as attached pic's ,but the jam code is 131.


          Fix it method:


          1.Check a plastic bearing on the roller of the upper paper exit.


          2.If the bearing was damaged serious then replace a new bearing and it will be to work normal already !(metal bearing best)


          3. If you have the same problem, you can try and fix it !
          Last edited by yuan797; 02-19-2017, 05:57 PM. Reason: add

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          • Mark Bbb
            Service Manager

            1,000+ Posts
            • Jun 2012
            • 1662

            #6
            Re: finisher jam 111 for mp7500

            Print out sp5990 sc/jam data.
            Which location is indicated at the time of finisher jams?
            finisher jams or jams at power on?

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