scan reducction 3245c-mpc2500

[xordi69]

hi everybody

when I scan , machine makes a reduction of the original,I tried it in two Ricoh machines, 3245c and mpc2500
resolution 200
text
A4
its the same in PDF and TIFF.
every help will be apreciated

reduction.pdf

[TonerMunkeh]

Re: scan reducction 3245c-mpc2500

Same on DF and platen glass?

[xordi69]

Re: scan reducction 3245c-mpc2500

Same on DF and platen glass?

yes,now i have tried with other machine and (3228c) and the same, i think could be a convesion trouble...

[TonerMunkeh]

Re: scan reducction 3245c-mpc2500

I would agree, PDF compression can be a bit troublesome. I take it the customer is measuring the scans to see if they match?

[xordi69]

Re: scan reducction 3245c-mpc2500

I would agree, PDF compression can be a bit troublesome. I take it the customer is measuring the scans to see if they match?

yes, but i also have detected the problem in TIFF files,and in diferent machines and different computers..everytime scanning to folder to XP, i will try now to W7...

[xordi69]

Re: scan reducction 3245c-mpc2500

yes, but i also have detected the problem in TIFF files,and in diferent machines and different computers..everytime scanning to folder to XP, i will try now to W7...

no luck

[TonerMunkeh]

Re: scan reducction 3245c-mpc2500

no luck

Is the same shrinkage apparent on copies doc server output?

[xordi69]

Re: scan reducction 3245c-mpc2500

Is the same shrinkage apparent on copies doc server output?

whith doc server no problem, and firmware updated

[xordi69]

Re: scan reducction 3245c-mpc2500

sp 6017 to -0.5. better, but not perfect.

[Jomama46]

Re: scan reducction 3245c-mpc2500

I have seen this before and unfortunately there is nothing you can do about it. As I remember it is compression problem. Doesnt bother most people but there is always the picky ones.

[Gift]

Re: scan reducction 3245c-mpc2500

I tell the customers that acrobat and most other programs includes a certain print margin - end of discussion ....I actually think it's not necessarily a lie.

Edit: If I try and print a PDF (picked a SM) I can see a margin in the preview of adobe reader

[xordi69]

Re: scan reducction 3245c-mpc2500

I tell the customers that acrobat and most other programs includes a certain print margin - end of discussion ....I actually think it's not necessarily a lie.

Edit: If I try and print a PDF (picked a SM) I can see a margin in the preview of adobe reader

yes, but also happens to tif ... 6017 sp makeup the ruling, but shit, so difficult is to solve that? maybe firmware upgrade

thank you all for your interest

[Gift]

Re: scan reducction 3245c-mpc2500

You can try scanning a ruler with a certain DPI setting, then loading it into a image editing software and see if the dots per inch setting of the machine fits to the ruler (better check the distance/pixel count over a few inch to get more exactly results). You can use irfanview (freeware) to select/mark an area of the image and get the resolution of your selcted displayed instantly.

[Jomama46]

Re: scan reducction 3245c-mpc2500

You can try scanning a ruler with a certain DPI setting, then loading it into a image editing software and see if the dots per inch setting of the machine fits to the ruler (better check the distance/pixel count over a few inch to get more exactly results). You can use irfanview (freeware) to select/mark an area of the image and get the resolution of your selcted displayed instantly.

That sounds like a lot of work with no solution. I like your first suggestion better. i.e. "Thats the way it is, get used to it"

[Gift]

Re: scan reducction 3245c-mpc2500

Figuring this out is a matter of a minute or two - the answere of the results will either proof that the machine does nothing wrong (something we can actually demonstrate to the customer) OR there is indeed some non-minor change of scale made by the machine (then we better have to stick with what we've told so far^^). I'll check it after the weekend - I don't have a ricoh at home yet^^