SC 320 in DSM 415pf

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  • worksmart
    Technician
    • May 2010
    • 16

    #1

    [Error Code] SC 320 in DSM 415pf

    Hello friends,
    This is the problem facing with DSM 415pf,
    Service Code Error SC320.
    Its a polygon motor rotation error, Replaced Complete Unit, still the same.


    Connectors, Cables all ok.

    Regards To All.
    Last edited by worksmart; 06-12-2012, 11:06 PM.
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3979

    #2
    Re: SC 320 in DSM 415pf

    Next step is the BICU if connectors are good, and another unit gives same result

    Comment

    • worksmart
      Technician
      • May 2010
      • 16

      #3
      Re: SC 320 in DSM 415pf

      Originally posted by sandmanmac
      Next step is the BICU if connectors are good, and another unit gives same result

      I replaced the BICU. The machine was ready now. But when I tried to copy the test page it resulted in paper jammimg in the fusing and then again the error code appeared SC 320.

      Comment

      • ronald2020
        Technician
        • May 2009
        • 31

        #4
        Re: SC 320 in DSM 415pf

        Hi worksmart,

        Did you manage to solve your problem? thought I would chip in with my 2cents can't exactly remember though if this directly affects this model but I do remember this range tends to throw that error if you forget to refit the toner bottle supply unit.

        all the best.

        Comment

        • sandmanmac
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Feb 2009
          • 3979

          #5
          Re: SC 320 in DSM 415pf

          Originally posted by ronald2020
          Hi worksmart,

          Did you manage to solve your problem? thought I would chip in with my 2cents can't exactly remember though if this directly affects this model but I do remember this range tends to throw that error if you forget to refit the toner bottle supply unit.

          all the best.
          Good call! That's got me a couple of times myself......pop in a new laser unit, covers still off for testing (toner hopper sitting on the table) and it pops the SC (either 320 or 322?) , and I'm there scratching my head for 20 minutes until I realize my stupidity

          Comment

          • PinevskiS
            Trusted Tech
            • Jul 2009
            • 284

            #6
            Re: SC 320 in DSM 415pf

            Change the Drum Unit.

            Comment

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