This machine just came off of contract with Ricoh. It was throwing the errors for them and they came in and did a firmware upgrade and thought it was fixed. The problem came back and now even worse than before. It will complete 1 print job and throw an SC990. If you then turn off/on with the button on top of the machine it will pop an SC820. Then you have to turn it off at the main switch and it will come to ready and start all over again. If you check the error logs it shows the SC990 and SC820 but also a SC991 that never shows up on the display. This machine has a little over 1 million pages on it. The drum looks to be in decent shape. I cleaned sensors,swapped drum units with the machine upstair and still has the same error. I also tried SP2103 to see if that may change anything but still same errors.I then replaced the controller board. It seemed to fix it for the night but same errors came back.
SC 820 Detail code=0612 Det 0002
SC 990 Line 8575
File ENGrocon.c
SC991 line 1553
File: copy: jcm_event_mcs.c
v o
I will recheck these numbers as i scribbled them down on paper.
Both machines need the transfer belts rebuilt but the machine upstair (which has the worse transfer belt in it) is not throwing codes even after the drum unit swap.
Any ideas?
Thank you
Derrick
SC 820 Detail code=0612 Det 0002
SC 990 Line 8575
File ENGrocon.c
SC991 line 1553
File: copy: jcm_event_mcs.c
v o
I will recheck these numbers as i scribbled them down on paper.
Both machines need the transfer belts rebuilt but the machine upstair (which has the worse transfer belt in it) is not throwing codes even after the drum unit swap.
Any ideas?
Thank you
Derrick
Comment