mpc3500 fuser exit jams

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  • banginbishop
    grumpy old git
    500+ Posts
    • Oct 2007
    • 894

    mpc3500 fuser exit jams

    mpc3500 colour 1.1m b 600k so no spring chicken!
    bridge unit and finisher

    oem toner
    all items well within pm life

    customer hasnt complained about it but i noticed it when i replaced a drum when checking the machine over.

    3 power on jams - not concerned
    25 in fuser exit - replaced all exit rollers about a month ago.

    any ideas?
    Incontinentia Buttocks
  • HappyHarry
    Junior Member
    • Jul 2011
    • 7

    #2
    Re: mpc3500 fuser exit jams

    Strip out exit again, clean all shaft bushings and lub.

    Comment

    • banginbishop
      grumpy old git
      500+ Posts
      • Oct 2007
      • 894

      #3
      Re: mpc3500 fuser exit jams

      Originally posted by HappyHarry
      Strip out exit again, clean all shaft bushings and lub.
      would do if i was a lazy engineer should ALWAYS do that anyway when taking out a shaft or replacing one.
      Incontinentia Buttocks

      Comment

      • Vioksrall
        Technician
        50+ Posts
        • Sep 2010
        • 84

        #4
        Re: mpc3500 fuser exit jams

        Lubricate bushings at exit unit.

        Comment

        • banginbishop
          grumpy old git
          500+ Posts
          • Oct 2007
          • 894

          #5
          Re: mpc3500 fuser exit jams

          Originally posted by Vioksrall
          Lubricate bushings at exit unit.

          ok I give up
          Incontinentia Buttocks

          Comment

          • Vioksrall
            Technician
            50+ Posts
            • Sep 2010
            • 84

            #6
            Re: mpc3500 fuser exit jams

            if you're that lazy, you don't need to pull it out. just shower it with WD-40. Enjoy!

            Comment

            • banginbishop
              grumpy old git
              500+ Posts
              • Oct 2007
              • 894

              #7
              Re: mpc3500 fuser exit jams

              Originally posted by Vioksrall
              if you're that lazy, you don't need to pull it out. just shower it with WD-40. Enjoy!
              do yourself a favour and read the post properly then comment with a worthwhile reply! untill then i'll wait for someone who can possibly give some HELPFULL guidence.
              Incontinentia Buttocks

              Comment

              • spaceman99
                Senior Tech
                100+ Posts
                • Jul 2009
                • 174

                #8
                Re: mpc3500 fuser exit jams

                Power on jams = two sensor in the brige unit need replacing as well as updating the firmware.
                Try tappimg the bridge unit and you should see the alarm light come on/off

                Re exit jams = clean the separator bar on the fuser belt and change the bearings. Also lubricate the bushings at exit unit. The nylon drive gear fails.
                good luck

                Comment

                • banginbishop
                  grumpy old git
                  500+ Posts
                  • Oct 2007
                  • 894

                  #9
                  Re: mpc3500 fuser exit jams

                  nylon drive gear?

                  exit.jpg

                  bad pic item 18?
                  Incontinentia Buttocks

                  Comment

                  • gaudin
                    Technician
                    • Mar 2008
                    • 39

                    #10
                    Re: mpc3500 fuser exit jams

                    Check out this part of the exit unit...and lub everything
                    As you see on the 2.pic...guide plate was deformed.
                    Its from mpc3300...but i think its similar.




                    2.jpgIMG00109-20110822-1302.jpg
                    Certified for:
                    Compita A+ / N+ / S+
                    Microsoft MCST / MCA

                    Comment

                    • CableGuy
                      Impulse Drive Engineer
                      250+ Posts
                      • Oct 2008
                      • 417

                      #11
                      Re: mpc3500 fuser exit jams

                      Hi
                      I had a headache on a mpc5501, exit jams and turning the front corner on a random basis. I could not see a damned thing wrong in the exit unit, ended up replacing the entire unit. I'm waiting to get one of these machines in the shop so I can try the old unit out on it to see if I can find the fault... Hate being beaten by a machine!!

                      Out of interest, what jam code is the machine calling up?

                      Cheers

                      Comment

                      • Llama God
                        Service Manager
                        1,000+ Posts
                        • Mar 2009
                        • 1353

                        #12
                        Re: mpc3500 fuser exit jams

                        Suck eggs like this...

                        Have you got a decent lead edge registration set? They may be doing thick colour when you're not looking.

                        Are the rollers on the fuser guide that transport to the duplex unit seated correctly?

                        Are the rollers in the exit unit turning freely? The do seize intermittently.

                        Finally, the cover sensors in the bridge unit for the power on jams.

                        Other than that, I have nowt.

                        Comment

                        • S.Bradley
                          Technician
                          Site Contributor
                          • Mar 2012
                          • 14

                          #13
                          Re: mpc3500 fuser exit jams

                          Originally posted by banginbishop
                          mpc3500 colour 1.1m b 600k so no spring chicken!
                          bridge unit and finisher

                          oem toner
                          all items well within pm life

                          customer hasnt complained about it but i noticed it when i replaced a drum when checking the machine over.

                          3 power on jams - not concerned
                          25 in fuser exit - replaced all exit rollers about a month ago.

                          any ideas?
                          Have you had it jam whilst you have been testing the machine so you can see where the paper is jamming? I have had two customers with MPC 3500's with fuser exit jamming in both cases the lead edge of the print was going under the stripper bar. This only seemed to happen intermittently perhaps one in 500 prints & only on high coverage prints. I found that in both cases that the stripper bar was not sitting flush with the fuser belt. On one customer I managed to get away with just changing the stripper bar, the other customer ended up being a complete fuser rebuild in the end so I'm guessing it may have been the Hot roller wearing. Both customers fusers where @ around 75% life. Maybe worth looking at if you have not done so already.

                          Comment

                          • mikadonovan
                            Senior Tech
                            Site Contributor
                            2,500+ Posts
                            • May 2008
                            • 2932

                            #14
                            Re: mpc3500 fuser exit jams

                            I know you said PM items were well within their range. I had a fuser misfeed issue on this model a while back, and it ended up being the paper transfer roller assembly. The plastic coating was worn off around the metal fingers causing the paper to catch on it sometimes.
                            NEVER ASSUME ANYTHING

                            Comment

                            • banginbishop
                              grumpy old git
                              500+ Posts
                              • Oct 2007
                              • 894

                              #15
                              Re: mpc3500 fuser exit jams

                              Havent been there for a bit so havent had a chance to look at it. Its not jammed when im there, power on jams are a lot lower now (bridge unit switches been replaced a few months ago). I am tempted to replace the whole exit section if needed. Fuser never gets rebuilt anymore I just stick a printer version on. If or when I get a chance to look at it I'll report back and thanks for the replies.
                              Incontinentia Buttocks

                              Comment

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