empty waste toner bottle

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  • margic brian
    Technician
    • Jul 2012
    • 97

    #1

    [Misc] empty waste toner bottle

    my client has a ricoh 2035 copier which displays empty waste toner bottle yet the machine has toner what could be the problem your assitance will be appreciated
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: empty waste toner bottle

    The waste toner container on the transferbelt is full, and needs to be emptied.

    Comment

    • margic brian
      Technician
      • Jul 2012
      • 97

      #3
      Re: empty waste toner bottle

      Originally posted by Eric1968
      The waste toner contaier on the transferbelt is full, and needs to be emptied.
      no we have emptied that completly let me rephrase the question wasste toner bottle tank empty

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3963

        #4
        Re: empty waste toner bottle

        Originally posted by margic brian
        no we have emptied that completly let me rephrase the question wasste toner bottle tank empty
        Allow me to re-phrase the previous reply. The waste toner tank IS underneath the transfer belt unit. If the message remains after you have apparently emptied it, then make sure you clean the sensor better, or replace it. There are no other 'secret' waste toner storage locations on the machine that we are keeping from you
        Last edited by sandmanmac; 09-30-2012, 04:39 AM.

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        • vargue
          Trusted Tech

          250+ Posts
          • Oct 2011
          • 404

          #5
          Re: empty waste toner bottle

          some times wast toner sensor coated with isolate layer scratch it with solid silk and put it again in his position.

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          • cleardata
            Trusted Tech

            100+ Posts
            • Jul 2011
            • 137

            #6
            Re: empty waste toner bottle

            follow their advices above and clean the sensor. if the message is still there then access the sp mode and look for the waste toner mode and change 1 to 0.

            Comment

            • femaster
              Service Manager

              1,000+ Posts
              • May 2011
              • 1458

              #7
              Re: empty waste toner bottle

              Originally posted by cleardata
              follow their advices above and clean the sensor. if the message is still there then access the sp mode and look for the waste toner mode and change 1 to 0.
              Just note that if you do change the 1 to 0, you will need to periodically check the machine and empty the used toner, as in that setting, you will no longer get notification when it's full. It will continue to operate and make one heck of mess inside the machine when it eventually overflows. Also will start to affect quality of the copies, with toner sticking to the back side of the paper.

              This, of course, is once it fill up again. The setting itself won't cause these issues to just start happening.
              A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
              My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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