8001 document server issue

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  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2931
    #1

    8001 document server issue

    Hi. all, I have a customer that cant send a single file of 5600 pages to the doc server because its more than 5000 pages. I have tried changing the settings of system sp 5182 001 to allow expansion, did not work , I cant change 5182-002 at all. Any ideas on this one?
    NEVER ASSUME ANYTHING
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    • femaster
      Service Manager

      1,000+ Posts
      • May 2011
      • 1458
      #2
      Re: 8001 document server issue

      The size of the "document" seems a bit ridiculous; 5600 pages? I really don't know what to tell you with that one. It may also be a limitation of the actual file size itself, not just the number of pages.

      I'd say split the thing up into two different files and save the headache...
      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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        • KenB
          Geek Extraordinaire

          2,500+ Posts
          • Dec 2007
          • 3945
          #3
          Re: 8001 document server issue

          Hmmmm... The product support guide says only 2,000 pages per document.

          docserver.jpg
          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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            • Tonerbomb
              AutoMajical Resolutionist

              Site Contributor
              2,500+ Posts
              • Feb 2005
              • 2589
              #4
              Re: 8001 document server issue

              Originally posted by KenB
              Hmmmm... The product support guide says only 2,000 pages per document.

              [ATTACH=CONFIG]17862[/ATTACH]
              This has been the Ricoh limit for quite sometime...........
              Mystic Crystal Revelations

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                • teebee1234
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jul 2008
                  • 1670
                  #5
                  Re: 8001 document server issue

                  The best I could determine was 3000 pages/job max and 3000 jobs max (depends on various factors including coverage). Attached is the Printer bit switch chart that you may want to check out - look for Controller 08A GW in the first column. Looks like you can increase the maximum amount of stored pages from 10000 to 45000 pages (total) using Printer SP5-182-001. Not sure that it will improve the doc server capacity though.
                  Attached Files

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                    • teebee1234
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jul 2008
                      • 1670
                      #6
                      Re: 8001 document server issue

                      Removed dup post

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                        • mikadonovan
                          Senior Tech

                          Site Contributor
                          2,500+ Posts
                          • May 2008
                          • 2931
                          #7
                          Re: 8001 document server issue

                          Thanks a bunch for the info. I'll try that today.
                          NEVER ASSUME ANYTHING

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                            • mikadonovan
                              Senior Tech

                              Site Contributor
                              2,500+ Posts
                              • May 2008
                              • 2931
                              #8
                              Re: 8001 document server issue

                              Originally posted by femaster
                              The size of the "document" seems a bit ridiculous; 5600 pages? I really don't know what to tell you with that one. It may also be a limitation of the actual file size itself, not just the number of pages.

                              I'd say split the thing up into two different files and save the headache...
                              It's a utility company's billing packets, therefore a lot of pages per packet (largest is a little over 16K pages)
                              NEVER ASSUME ANYTHING

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