line appeared only on copies scanned from adf(2035)

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  • akbareshghi
    Trusted Tech
    • Sep 2010
    • 261
    #1

    [CQ] line appeared only on copies scanned from adf(2035)

    the one line appeared only on the copies scanned from ADF , I cleaned the glass of ADF but the problem still exist
    this line does not appeared one the main glass and print from pc
    A4hjkl.jpgplease help me troubleshooting this problem ?
    thanks a lot
    Color printing with lowest cost per page is my love.
    Tags: None
    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3963
      #2
      Re: line appeared only on copies scanned from adf(2035)

      Originally posted by akbareshghi
      the one line appeared only on the copies scanned from ADF , I cleaned the glass of ADF but the problem still exist
      this line does not appeared one the main glass and print from pc
      [ATTACH=CONFIG]17946[/ATTACH]please help me troubleshooting this problem ?
      thanks a lot
      Make sure to clean all of the optics (mirrors/reflectors), and the underside of the ADF glass. If problem is still there, give a little pull upwards on the front left side of the scanner . It's quite common that it gets pushed down a little because people lean on the machine etc.

        Comment

        • JustManuals
          Field Supervisor

          5,000+ Posts
          • Jan 2006
          • 9838
          #3
          Re: line appeared only on copies scanned from adf(2035)

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          Paul@justmanuals.com

            Comment

            • Tonerbomb
              AutoMajical Resolutionist

              Site Contributor
              2,500+ Posts
              • Feb 2005
              • 2589
              #4
              Re: line appeared only on copies scanned from adf(2035)

              Originally posted by sandmanmac
              Make sure to clean all of the optics (mirrors/reflectors), and the underside of the ADF glass. If problem is still there, give a little pull upwards on the front left side of the scanner . It's quite common that it gets pushed down a little because people lean on the machine etc.
              X2!
              Mystic Crystal Revelations

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22927
                  #5
                  Re: line appeared only on copies scanned from adf(2035)

                  Sometimes when the scanner rail is poorly lubricated, light source #1 comes to position under the slit glass tipped because it is dragging on the rail. A slightly different area of light source #1 is used, so a tiny fleck of dust on that mirror that does not affect scanning on the glass can affect scanning through the slit glass.

                  What it comes down to is:
                  Clean and lubricate the scanner rail with a small amount of light oil.
                  Meticulously clean all the mirrors, platen glass and slit glass.

                  Check that the copy images are square on all edges. An optical skew indicates that the scanner is probably bent.
                  =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • sakura
                      Trusted Tech
                      • Dec 2009
                      • 132
                      #6
                      Re: line appeared only on copies scanned from adf(2035)

                      Agree on all of the answers. Just wanted to add a bit regarding ADF / Main glass scanning.
                      To make sure you are not having issue with a DIRTY SLIT scanner glass when you are using ADF - put you original on a MAIN glass (under the ADF cover and copy/scan it. If there is no line then you have 100% dirt on a slit scanner glass. If this problem (line(s)) exists even after you have scanned from the glass then read above...

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