Toner black problem Mpc3000

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  • Gesttech
    Trusted Tech
    • Oct 2009
    • 123

    #1

    [Misc] Toner black problem Mpc3000

    Hi All

    My problem was on copier Mpc3000, the problem was the toner black.
    i put in a new toner k & PCU K but it cannot detect toner black.
    i try to reset the toner k on sp3045 it reset but when doing copy toner k indicator display & its block.
    What can cause that, the toner end sensor for black, BICU, pump toner black. Help Please.

    Thanks..........................
  • ucinn
    Trusted Tech

    250+ Posts
    • Jun 2009
    • 383

    #2
    Re: Toner black problem Mpc3000

    Originally posted by Gesttech
    Hi All

    My problem was on copier Mpc3000, the problem was the toner black.
    i put in a new toner k & PCU K but it cannot detect toner black.
    i try to reset the toner k on sp3045 it reset but when doing copy toner k indicator display & its block.
    What can cause that, the toner end sensor for black, BICU, pump toner black. Help Please.

    Thanks..........................

    Everytime I've had this problem, it's been the toner pump.

    Comment

    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458

      #3
      Re: Toner black problem Mpc3000

      Replace the black toner pump. It's a common problem on these machines.

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3979

        #4
        Re: Toner black problem Mpc3000

        STFF! (search the F*****g forum !)

        Comment

        • kannuki2
          Trusted Tech
          250+ Posts
          • Feb 2012
          • 398

          #5
          Re: Toner black problem Mpc3000

          we all need to take an anger management class on this question....

          Comment

          • Dumus
            Technician

            50+ Posts
            • Feb 2010
            • 79

            #6
            Re: Toner black problem Mpc3000

            B223 3251 Pump unit BK assay (with hose) ......

            Comment

            • stani
              Technician
              • Jan 2013
              • 49

              #7
              Re: Toner black problem Mpc3000

              the difference between the pumps for different colors is only the hose (that you really dont need) - so you can use the pump for any color. A had also another reason for "Toner empty" - the gear, that drives the development unit was worn

              Comment

              • rtiql8n
                Technician
                • Jul 2012
                • 14

                #8
                Re: Toner black problem Mpc3000

                I have the same problem. Does not see the new toner bottle. Tried two different OEM toners too. Did a SP 3045 and ran a couple of copies. They look great. Turned the SP 3045 back on and rebooted. No toner comes right back. Vacuumed the entire toner delivery system, swapped pumps with the magenta pump (after cleaning them out), swapped the toner end sensors as well. No change. Any thoughts?

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37375

                  #9
                  Re: Toner black problem Mpc3000

                  Originally posted by rtiql8n
                  I have the same problem. Does not see the new toner bottle. Tried two different OEM toners too. Did a SP 3045 and ran a couple of copies. They look great. Turned the SP 3045 back on and rebooted. No toner comes right back. Vacuumed the entire toner delivery system, swapped pumps with the magenta pump (after cleaning them out), swapped the toner end sensors as well. No change. Any thoughts?
                  Why did you swap the black and magenta pumps? Quite frequently the problem is the toner hose being clogged. The new pump includes the hose. I have never had any luck trying to clean the toner pumps. Try a new black toner pump assembly. Also check the nozzle assembly as those can clog. Bypass the front door interlock and check that the toner bottle rotates when you turn SP 5804-020, Toner Transport Motor, and SP 5804-100, toner supply motor clutch: K. If the bottle does not rotate, it is either the motor or the clutch. Test to see if the other bottles rotate, SP 5804-101 thru 103 for the clutches. If none of them rotate, the motor is bad.

                  Comment

                  • rtiql8n
                    Technician
                    • Jul 2012
                    • 14

                    #10
                    Re: Toner black problem Mpc3000

                    I swapped pumps to see if it was a pump problem. After I swapped them I checked for toner delivery in the DV units. Both pumps that I swapped are working fine. All bottles rotate fine as well.

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37375

                      #11
                      Re: Toner black problem Mpc3000

                      Originally posted by rtiql8n
                      I swapped pumps to see if it was a pump problem. After I swapped them I checked for toner delivery in the DV units. Both pumps that I swapped are working fine. All bottles rotate fine as well.
                      Then you most likely have a clogged or pinched hose. There are a couple of bulletins concerning pinched hoses and what to do to prevent them.

                      Comment

                      • rtiql8n
                        Technician
                        • Jul 2012
                        • 14

                        #12
                        Re: Toner black problem Mpc3000

                        But I am getting toner to the DV unit.

                        Comment

                        • rtiql8n
                          Technician
                          • Jul 2012
                          • 14

                          #13
                          Re: Toner black problem Mpc3000

                          Originally posted by rtiql8n
                          But I am getting toner to the DV unit.
                          So this morning, I did a sp3045, calibrated the copier and exited the sp3045. Rebooted the copier and I now have a happy copier properly displaying all of it's flavors! No idea why but, I'm going to run with it. Thanks for your help everyone.

                          Comment

                          • mbolduc
                            Technician

                            50+ Posts
                            • Jun 2015
                            • 53

                            #14
                            Re: Toner black problem Mpc3000

                            A flaky RFID board can cause the same symptoms...

                            Comment

                            • impetus73
                              Technician

                              50+ Posts
                              • Mar 2012
                              • 75

                              #15
                              Re: Toner black problem Mpc3000

                              Swapped a pump with a used one with another colored toner inside of it? Are you crazy? :-0

                              Comment

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