MPC 4000 Fuser setting error message

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  • semi
    Trusted Tech

    100+ Posts
    • Sep 2008
    • 192

    #1

    MPC 4000 Fuser setting error message

    Hi I'm trying to help another enginner with fuser error setting message on a MPC4000,he's tried a new fuser,still the same,a IMH hdd & memory clear still the same,I'm going back with him tomorrow with a IOB board,what do u recon??
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: MPC 4000 Fuser setting error message

    I first recommend NEVER do a memory clear to try to solve these kind of things. It will not do any good. Input all data from the Non-default (the so called birth certificate) list in the machine and pray that there will be no Service Calls.

    A Fusing Setting Error means that the machine can't recognise the Fusing Unit, so checking the connector on the machine side will be the first thing to look at, assuming the Fusing Unit is OK. See if the cables are not damaged and that the connection to the Power Supply is OK.

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    • Jomama46
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2008
      • 2900

      #3
      Re: MPC 4000 Fuser setting error message

      And he means NEVER
      Did you use a C4000 fuser or did you use a C820 fuser without converting it?
      sigpic
      You never realize how cheap a professional is until after you let an amateur do it.
      A+; Network +; PDI+

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      • semi
        Trusted Tech

        100+ Posts
        • Sep 2008
        • 192

        #4
        Re: MPC 4000 Fuser setting error message

        Fixed!!-Female fuser connector bust-part not in parts manual,had to get HQ to remove complete harness from another machine,right bitch to replace,custmoer happy-enough said

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        • CableGuy
          Impulse Drive Engineer

          250+ Posts
          • Oct 2008
          • 417

          #5
          Re: MPC 4000 Fuser setting error message

          Originally posted by semi
          Hi I'm trying to help another enginner with fuser error setting message on a MPC4000,he's tried a new fuser,still the same,a IMH hdd & memory clear still the same,I'm going back with him tomorrow with a IOB board,what do u recon??
          'Memory Clear' as in SC reset or the other one?
          Never, ever, ever....ever do the other one unless you know how to sort that out once you've done it.... otherwise you be in a whole world of pain

          Comment

          • semi
            Trusted Tech

            100+ Posts
            • Sep 2008
            • 192

            #6
            Re: MPC 4000 Fuser setting error message

            I backed up the nvram & address book before doing the memory clear,then relaoded-no problems,no loss of data

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            • Eric1968
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2458

              #7
              Re: MPC 4000 Fuser setting error message

              That's the right way to do it. On this forum you see a lot of techs do this without the backup. Good that the machine is working again!

              Comment

              • techsass
                Trusted Tech

                Site Contributor
                100+ Posts
                • Dec 2010
                • 248

                #8
                Re: MPC 4000 Fuser setting error message

                Had the same problem a few weeks back. I found the harness part # on the Point to Point.

                Comment

                • Zaxxon
                  Senior Tech

                  500+ Posts
                  • Jan 2014
                  • 608

                  #9
                  Re: MPC 4000 Fuser setting error message

                  Part nr. D0295334 (connector + harness machine side)

                  And yes, it's a bitch :-)
                  Last edited by Zaxxon; 02-14-2014, 12:00 PM.
                  Please start you post with brand, model, problem.

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