mp 8000 image defect

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  • jtymabel
    Trusted Tech

    Site Contributor
    100+ Posts
    • Aug 2008
    • 164

    #1

    mp 8000 image defect

    tried different drivers, pc. etc. replaced laser and polygon motor. updated firmware. problem still persist. need ideas.
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  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: mp 8000 image defect

    I would say a bad memory..

    Comment

    • ruben
      The New Guy

      1,000+ Posts
      • Oct 2012
      • 1203

      #3
      Re: mp 8000 image defect

      I agree, had this a few times with faulty memory modules. Give it/them a clean and reseat, if still occuring then a replacement is needed.

      Comment

      • Iowatech
        Not a service manager

        2,500+ Posts
        • Dec 2009
        • 3930

        #4
        Re: mp 8000 image defect

        The SBU is bad.

        Comment

        • vargue
          Trusted Tech

          250+ Posts
          • Oct 2011
          • 404

          #5
          Re: mp 8000 image defect

          please more details .this problem in printing or copying or scanning .and did yo hear noise while doing that .like gear crack or some thing like that

          Comment

          • gasior78
            Technician
            • May 2013
            • 29

            #6
            Re: mp 8000 image defect

            Worth checking the interlock switch too.

            Comment

            • jtymabel
              Trusted Tech

              Site Contributor
              100+ Posts
              • Aug 2008
              • 164

              #7
              Re: mp 8000 image defect

              no noises. copying works fine. i actually thought it was the document. i was appearing always on the last 3 pages of a document. (same pattern). Sometimes is black thick lines, sometimes its 1" band with horizontal lines. its always towards the end of the document. i will try the memory modules.

              Comment

              • Iowatech
                Not a service manager

                2,500+ Posts
                • Dec 2009
                • 3930

                #8
                Re: mp 8000 image defect

                Copying works fine? Well, that makes my previous post totally wrong, sorry about that.
                On the other hand, the machine prints OK except for the last three pages of a print job? If that is the case, it is quite unlikely the machine is the problem. The machine is just printing the data sent to it by your computer after all (if there was an issue with the machine, everything you printed would look the same), and as such it is far more likely to be an issue with the application you are printing from.

                Comment

                • sandmanmac
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Feb 2009
                  • 3963

                  #9
                  Re: mp 8000 image defect

                  Originally posted by jtymabel
                  no noises. copying works fine. i actually thought it was the document. i was appearing always on the last 3 pages of a document. (same pattern). Sometimes is black thick lines, sometimes its 1" band with horizontal lines. its always towards the end of the document. i will try the memory modules.
                  Does it happen with all connected PC's? Is it only 1 specific document, or everything? Have you tried another driver? Firmware?

                  Comment

                  • Tonerbomb
                    AutoMajical Resolutionist

                    Site Contributor
                    2,500+ Posts
                    • Feb 2005
                    • 2589

                    #10
                    Re: mp 8000 image defect

                    Originally posted by sandmanmac
                    Does it happen with all connected PC's? Is it only 1 specific document, or everything? Have you tried another driver? Firmware?
                    I agree with sandmanmac!!! test other pc's or better yet put that file on a laptop and print via crossover to see of you can recreate it...............
                    Mystic Crystal Revelations

                    Comment

                    • zames77
                      Tweak it till it breaks!

                      100+ Posts
                      • Jan 2010
                      • 121

                      #11
                      Re: mp 8000 image defect

                      I've had a few weird CQ issues that have been sorted with a new BICU. I'd give that a go first.

                      Comment

                      • jtymabel
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Aug 2008
                        • 164

                        #12
                        Re: mp 8000 image defect

                        Originally posted by sandmanmac
                        Does it happen with all connected PC's? Is it only 1 specific document, or everything? Have you tried another driver? Firmware?
                        its actually different documents from different pcs (there are a total of 6 in the office). they only thing they have in common is the application they use (creates pdf's) and the mp 8000.
                        i uploaded a pdf from my google drive and tried printing it. It had the defect. I uninstalled acrobat from 3 pcs and installed the latest acrobat reader. Still no luck. I installed a pcl 6, pcl 5e and ps driver with no luck.

                        Comment

                        • jtymabel
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Aug 2008
                          • 164

                          #13
                          Re: mp 8000 image defect

                          Originally posted by zames77
                          I've had a few weird CQ issues that have been sorted with a new BICU. I'd give that a go first.
                          i will try memory and bicu.

                          Comment

                          • jtymabel
                            Trusted Tech

                            Site Contributor
                            100+ Posts
                            • Aug 2008
                            • 164

                            #14
                            Re: mp 8000 image defect

                            Originally posted by jtymabel
                            i will try memory and bicu.
                            Replaced memory and BCU...

                            PROBLEM FIXED.....

                            Thanks for the help

                            Comment

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