MPC2500 fuser problems

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  • kurnal
    Technician
    • Sep 2012
    • 12

    #1

    MPC2500 fuser problems

    Hi All
    More problems today.
    The MPC 2500 was doing a small print job when I became aware first of a rustling crumpling sound and a smell of overheating. It then stopped printing with the SC553 error code.

    Reset the code and switched back on, again the same results.

    Had a look at the fuser and the fusing belt has an area of crumpling/ dimpling about 70mm wide opposite the thermistor all the way round the belt and its these crumples that are causing the noise. I assume that the thermostats have failed causing the heating roller to overheat and causing damage to the belt.

    My question is whether its worth trying replacement parts- thermostats/ lamps/ fusing belt or looking for a new fuser assembly or put it in a skip and buy a new photocopier. I paid £650 for it a year ago. If it wants £500 spending on it I may as well cut my losses.

    Serial no L3683700586 counts are total colour 53714, B/W total 176536.

    As always your advice will be gratefully received.

    And dsdigitalprint I will be calling you next week if the consensus is for a repair.

    Many thanks

    Alan
  • ruben
    The New Guy

    1,000+ Posts
    • Oct 2012
    • 1203

    #2
    Re: MPC2500 fuser problems

    You will only need to replace the fusing belt. I would also recommend replacing the pressure roller bearings, the heating roller bushings and bearings.

    Comment

    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458

      #3
      Re: MPC2500 fuser problems

      And dont forget the Oil Supply Roller and the Cleaning Roller.

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        Re: MPC2500 fuser problems

        This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





        Paul@justmanuals.com

        Comment

        • kurnal
          Technician
          • Sep 2012
          • 12

          #5
          Re: MPC2500 fuser problems

          Originally posted by ruben
          You will only need to replace the fusing belt. I would also recommend replacing the pressure roller bearings, the heating roller bushings and bearings.
          Thanks. Am I right in thinking a thermostat problem is the likely cause of the overheating? Should they be replaced too?

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 37484

            #6
            Re: MPC2500 fuser problems

            Originally posted by kurnal
            Thanks. Am I right in thinking a thermostat problem is the likely cause of the overheating? Should they be replaced too?
            Thermostat no. Thermistor and thermopile yes. Either bad, dirty, or out of position.

            Comment

            • Eric1968
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2458

              #7
              Re: MPC2500 fuser problems

              Originally posted by kurnal
              Thanks. Am I right in thinking a thermostat problem is the likely cause of the overheating? Should they be replaced too?
              The thermostats cut the power from the fusing unit when the temperature reaches 210 or 220 degrees Celcius to prevent damage to the machine. The thermistors control the temperature and tell the machine when to switch on/off the lamps.

              Comment

              • kurnal
                Technician
                • Sep 2012
                • 12

                #8
                Re: MPC2500 fuser problems

                Originally posted by Eric1968
                The thermostats cut the power from the fusing unit when the temperature reaches 210 or 220 degrees Celcius to prevent damage to the machine. The thermistors control the temperature and tell the machine when to switch on/off the lamps.
                Thanks for that. I could smell overheating and the belt was damaged so it probably points to defects in both the normal control system and the over temperature controls. Wouldn't be much fun to replace the fuser for the same to happen again! That's why I shall be asking a pro to fix it for me if I can.

                Comment

                • TonerMunkeh
                  Professional Moron

                  2,500+ Posts
                  • Apr 2008
                  • 3865

                  #9
                  Re: MPC2500 fuser problems

                  With these fusers the last thing you want to do is skimp on parts, regardless of how much it costs. Get the tech to rebuild the ENTIRE fuser, including belt, hot and pressure rollers, bearings, bushings, oil supply/cleaning rollers and thermistors. That way, if you keep refreshing the oil supply roller approximately 150k, this fuser will run for at least 400-500k.
                  It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                  Hit it.

                  Comment

                  • Dhearn
                    Technician
                    • Jul 2013
                    • 24

                    #10
                    Re: MPC2500 fuser problems

                    Use PMB230160k Pm kit for the fuser

                    Comment

                    • kurnal
                      Technician
                      • Sep 2012
                      • 12

                      #11
                      Re: MPC2500 fuser problems

                      Thanks to all for your good advice as always. Please would any competent tech who contributes to this excellent forum and is prepared to take on this repair for me along with any future servicing (we are located between Matlock and Bakewell, Derbyshire) please give me a call on 078-76-545-705 delete the -. I could take out the fuser assembly and deliver to you by courier for rebuild provided you come back once it is done to check the machine over.

                      Comment

                      • kurnal
                        Technician
                        • Sep 2012
                        • 12

                        #12
                        Re: MPC2500 fuser problems

                        Originally posted by kurnal
                        Thanks to all for your good advice as always. Please would any competent tech who contributes to this excellent forum and is prepared to take on this repair for me along with any future servicing (we are located between Matlock and Bakewell, Derbyshire) please give me a call on 078-76-545-705 delete the -. I could take out the fuser assembly and deliver to you by courier for rebuild provided you come back once it is done to check the machine over.

                        Comment

                        • sandmanmac
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Feb 2009
                          • 3981

                          #13
                          Re: MPC2500 fuser problems

                          Long periods of non-use of these machines will cause the rollers and belt to become deformed since they're under constant pressure -particularly if they're kept in a cool environment. I've seen more than one belt shred, when it's been powered up after several months of non-use.
                          I'd recommend removing the unit from the the machine if it will not be used for an extended period.

                          Comment

                          • Gift
                            Service Manager

                            1,000+ Posts
                            • Mar 2011
                            • 2459

                            #14
                            Re: MPC2500 fuser problems

                            That`s totally odd - an entire new fuser should last way more time/prints. You're shure it was brand new and not some sort of refurbished stuff?

                            When we refurbish the fuser we like cutting some corners here and there but usually swap the press roller thermistor even if it's not part of the "official kit". On most MPC2500 fuser you'll notice that the thermo element (a little black spot) loosen from the teflon-coated metal plate leading to bad readings.

                            Comment

                            • Klydon
                              Trusted Tech

                              100+ Posts
                              • Mar 2009
                              • 243

                              #15
                              Re: MPC2500 fuser problems

                              Sand has it likely right.

                              Some questions for kurnal: On your small job, is this going on normal paper or would it be a different type of stock or thickness? If different from normal paper, are you changing the settings on the machine to reflect what you are printing/copying on?

                              The fusers for these machines are good fusers and will last quite a long time in most cases from what I have seen and experienced.

                              Since you are at another decision cross roads, I guess part of the question is how much use you think the machine may get over the next year or two. This machine model is getting long in the tooth and I don't know how long before parts availability may start creeping into the equation. In addition, if you are not running much volume, you may be able to downsize on your next machine (get a newer/smaller machine).

                              Comment

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