Ricoh mp c2500 dont add yellow toner please help

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  • m_donakov
    Trusted Tech

    100+ Posts
    • Jan 2010
    • 213

    #16
    Re: Ricoh mp c2500 dont add yellow toner please help

    Originally posted by m_donakov
    I cahnge all Unit take from working machine and put it same problem, and you think gear box to developer unit? i dont think on that but i will check

    Thanks

    i checked developer gear box evrything ok

    Anything else??

    Thanks

    Comment

    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3979

      #17
      Re: Ricoh mp c2500 dont add yellow toner please help

      Originally posted by m_donakov
      i checked developer gear box evrything ok

      Anything else??

      Thanks
      Does the machine cycle to try to load the new toner? Or does it just sit there and say "Empty" (or whatever the message is)?

      Comment

      • m_donakov
        Trusted Tech

        100+ Posts
        • Jan 2010
        • 213

        #18
        Re: Ricoh mp c2500 dont add yellow toner please help

        Originally posted by sandmanmac
        Does the machine cycle to try to load the new toner? Or does it just sit there and say "Empty" (or whatever the message is)?
        Yes machine cicle around 5 min and nothing

        Comment

        • Bantams
          Senior Tech

          500+ Posts
          • Jun 2012
          • 603

          #19
          Re: Ricoh mp c2500 dont add yellow toner please help

          Try the DEV DRIVE Clutch next.

          Comment

          • m_donakov
            Trusted Tech

            100+ Posts
            • Jan 2010
            • 213

            #20
            Re: Ricoh mp c2500 dont add yellow toner please help

            Originally posted by m_donakov
            Yes machine cicle around 5 min and nothing


            As i can see now the toner pump dont strat at all. Next i think to check pump power supply, or gears on back on the machine but idont know how to check power suplay how many volts shoud be? If any one knows

            Comment

            • Bantams
              Senior Tech

              500+ Posts
              • Jun 2012
              • 603

              #21
              Re: Ricoh mp c2500 dont add yellow toner please help

              Check the pump wasn't unplugged at the back of the machine I've done it once myself when fitting the tube I unplugged the pumps harness behine the socket where it plugs in.

              Comment

              • Llama God
                Service Manager

                1,000+ Posts
                • Mar 2009
                • 1353

                #22
                Re: Ricoh mp c2500 dont add yellow toner please help

                Clean out the little unit that sits between the toner cartridge and the pipe to the toner pump.

                Comment

                • Sweden_GBG
                  Technician
                  • Nov 2012
                  • 74

                  #23
                  Re: Ricoh mp c2500 dont add yellow toner please help

                  understand that I was desperate when I had try everything else, so then i cleared nvram... after that the toner worked... reload the old saved nvram-data and the machine was broked again... so for me it worked even if it was stanged...

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 37375

                    #24
                    Re: Ricoh mp c2500 dont add yellow toner please help

                    Originally posted by Sweden_GBG
                    understand that I was desperate when I had try everything else, so then i cleared nvram... after that the toner worked... reload the old saved nvram-data and the machine was broked again... so for me it worked even if it was stanged...
                    Did you print the SP mode data both after clearing the NVram and after reloading the old saved NVram data? If you did, you could compare the two and see which of the ones that are different could cause the problem.

                    Comment

                    • joshuadenmark

                      #25
                      Re: Ricoh mp c2500 dont add yellow toner please help

                      When clearing NVram, the TD sensor setting is gone and can't measure the toner level and the machine look like it's working, right?

                      Comment

                      • Debs1964
                        Service Manager

                        1,000+ Posts
                        • Oct 2010
                        • 1690

                        #26
                        Re: Ricoh mp c2500 dont add yellow toner please help

                        Originally posted by slimslob
                        Did you print the SP mode data both after clearing the NVram and after reloading the old saved NVram data? If you did, you could compare the two and see which of the ones that are different could cause the problem.
                        You wouldn't be able to print the data before clearing the NVRAM if the machine was in an add toner state
                        There are 10 types of people in this world, those who understand binary maths and those who don't

                        Comment

                        • Llama God
                          Service Manager

                          1,000+ Posts
                          • Mar 2009
                          • 1353

                          #27
                          Re: Ricoh mp c2500 dont add yellow toner please help

                          Originally posted by Debs1964
                          You wouldn't be able to print the data before clearing the NVRAM if the machine was in an add toner state
                          You could if you turned off SP3045

                          Comment

                          • Codex
                            Senior Tech

                            500+ Posts
                            • May 2008
                            • 701

                            #28
                            Re: Ricoh mp c2500 dont add yellow toner please help

                            Originally posted by joshuadenmark
                            Hmm, you dindn't really read the first post

                            ooopss!!, sorry
                            Memento Audere Semper

                            Comment

                            • Sweden_GBG
                              Technician
                              • Nov 2012
                              • 74

                              #29
                              Re: Ricoh mp c2500 dont add yellow toner please help

                              Originally posted by slimslob
                              Did you print the SP mode data both after clearing the NVram and after reloading the old saved NVram data? If you did, you could compare the two and see which of the ones that are different could cause the problem.
                              This was 3 years ago, I did not compare them but like you said, it would be intrested to see. I think the machine broke because the coustomer tried add toner aboute 10 times before called ricoh

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