MPC4503 and 5503 paper curling

[ewizzy]

Re: MPC4503 and 5503 paper curling

Thank you all for the answers.
I will check if the firmware is updated.
By the way, can you give me the version of firmware that fix the problem?

just install the latest firmware available on the Ricoh tech site

[tonnerboy]

Re: MPC4503 and 5503 paper curling

just install the latest firmware available on the Ricoh tech site

Ok. But i need to know if you are tolking about the engine or the system/copy?

[Debs1964]

Re: MPC4503 and 5503 paper curling

I would emphasise the need to make sure ALL firmware is updated to the latest firmware possible, see if this helps.

Ok. But i need to know if you are tolking about the engine or the system/copy?

ALL firmware means ALL firmware... engine, system/copy AND EVERYTHING ELSE

[dpoutz]

Re: MPC4503 and 5503 paper curling

We have one with an internal finisher causing jams finally put a bridge unit in and ext finisher now ok no jams but cant leave finisher there for free!!

we are seeing the same problem , and also on the new black and white 03 range as well , we have tried all sorts of fix's , "tweaking" the input guide on the finisher sometimes helps but not always .

[Oze]

Re: MPC4503 and 5503 paper curling

Good morning everyone.
I have been having the same problems. And now that winter is here, major problems will arise. I have hundreds of equipment Metis series.
The suggestion to activate the SP 5805 applies only in the case of equipment that have the "Anti-Condensation Heater". If you do not have this option enable this SP is useless.
The equipment installed in the south of Europe "Anti-Condensation Heater" is optional.
I agree that this is one of the solutions to the problem, however a change in the output paper tray decreasing the drop of the paper will be less expensive

Lol...Spring here...heading into Summer(Southern Hemisphere) in Northern Australia and ambient humidity often makes me her bitch..!!!
I've found that if the machine has a bridge unit and the decurlers are not fitted at run up you'll have issues.....they only lessen the issue though.

[tonnerboy]

Re: MPC4503 and 5503 paper curling

ALL firmware means ALL firmware... engine, system/copy AND EVERYTHING ELSE

Ok my friend ... I know what ALL means ...
If I'm asking is because there is a strong reason for this.
I have hundreds of machines installed yet have a customized system/copy firmware...
This is the reason... Thats way I insist on asking what the firmware fixes the problem.
But ... thanks anyway ...

[Zeldaman]

[tonnerboy]

Re: MPC4503 and 5503 paper curling

Hi there!

Seems like the solution is in the rollers of the exit unit.
Latest news, change the exit rollers for the new exit unit rollers of the New device Corona to prevent the curling issue.
I Already have 1 device in a test environment and at the first look seems to work...

[scottyzinsd]

Re: MPC4503 and 5503 paper curling

Hi there!

Seems like the solution is in the rollers of the exit unit.
Latest news, change the exit rollers for the new exit unit rollers of the New device Corona to prevent the curling issue.
I Already have 1 device in a test environment and at the first look seems to work...

which rollers? there are a couple different rollers in the exit unit. I've had the same issue, but if we disconnect the finisher the curling goes away. Also we put a brand new finisher on and it would work fine.

[copier tech]

Re: MPC4503 and 5503 paper curling

Upgrade customer to an '04' series they have an anti curling bar built into the fuser!

This just shows that Ricoh were aware the '03' had this issue & addressed it!

Or a simple instant fix is simply using thicker paper, yes the customer will complain that 90/100gsm paper is more expensive but a good engineer will be able to explain the advantages.