sram has been formatted due to problem with sram

[copier tech]

I saw the following message on an MPC2051 the machine apears to work fine, im just not sure how to clear it, I tried updating the f/w but the message remains?

"sram has been formatted due to problem with sram"

[sandmanmac]

Re: sram has been formatted due to problem with sram

SRAM ERROR Execute fax SP 5-101
SRAM ERROR Execute fax SP 5-104

[NeoMatrix]

Re: sram has been formatted due to problem with sram

Did you install a fax option with this machine?

[Moza]

Re: sram has been formatted due to problem with sram

This shouldn't be a problem, sometimes it happens on installation but will go after a reboot

[slimslob]

Re: sram has been formatted due to problem with sram

If this came up after installing a Fax option and does not go away after cycling power off then on, check the jumper for the SRAM on the Fax board. If this is a machine that has been setting for some time, check the SRAM battery on the Fax board.

[NeoMatrix]

Re: sram has been formatted due to problem with sram

Fax board battery is low or you didn't set the jumper to on....

[copier tech]

Re: sram has been formatted due to problem with sram

Thanks for the info, machine has been installed (inc fax) for a couple of years, visited recently to service etc & noticed this message, I don't recall seeing it last visit (2 months ago)

[mikadonovan]

Re: sram has been formatted due to problem with sram

Reseat the Fax boards and make sure the MBU is firmly connected to the FCU.

[cadillac2]

Re: sram has been formatted due to problem with sram

this usually happens with machines that have been sitting unplugged for a while. In this case the battery on the fax board is trying to retain data and eventually runs down. This is the battery on the small plug-in board on the fax board.
It is a 3 volt, but unfortunately soldered in. Your best bet is to solder in a holder for a 3 volt CR2450 Li battery, so in the future a change out will be painless.