A1035 text printed overlap

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  • petrus
    Trusted Tech

    100+ Posts
    • Feb 2008
    • 155
    #1

    A1035 text printed overlap

    Dear friends.
    I have problem with one of my customer outside there.the machine is Aficio 1035.Copy mode is no problem.but when printing from on of pc the text some are joined together.its not in line.it spread.
    and only for one file which created using microsoft word.onather file is ok.

    I have try reinstall the driver and also change the controller pcb.
    But it doesnt work.
    If you have any suggestion please help me
    Tags: a1035, adobe reader, aficio 1035, printed, text
    • rthonpm
      Field Supervisor

      2,500+ Posts
      • Aug 2007
      • 2847
      #2
      Sounds like an issue with the file more than the machine. Some times print settings are imported for whatever printer was set as the default printer when the file was created. Change the default printer to the 1035 and then copy and paste the text to a new Word document. There was an old Hot Topic post on this issue a couple of years ago.

        Comment

        • nmfaxman
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2008
          • 1702
          #3
          Print a Windows test page.
          If it looks good, it is an application problem. Look at the image by doing a print preview.
          Try printing a PDF document.
          Why do they call it common sense?

          If it were common, wouldn't everyone have it?

            Comment

            • Jomama46
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2008
              • 2900
              #4
              If you're using the PCL6 driver and the Word program is an older one, drop back to a PCL5e. It is a PCL6 lite.
              Otherwise download and install the latest RPCS driver.
              sigpic
              You never realize how cheap a professional is until after you let an amateur do it.
              A+; Network +; PDI+

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22973
                  #5
                  I agree with everyone here. Microsoft Word is known to be a problem application as printing goes, but the PCL5e driver might help.

                  =^..^=
                  Last edited by blackcat4866; 07-09-2008, 04:18 PM. Reason: can't spell!
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Ricoh-ono
                      Technician

                      250+ Posts
                      • Feb 2008
                      • 339
                      #6
                      I had this problem when trying to print from the latest version of Adobe Reader. Change the print setting to print as image.
                      Do what you can, with what you have, where you are. ~Theodore Roosevelt

                        Comment

                        • Techos
                          • May 2025
                          #7
                          Hi

                          You must change a parameter in your driver, in the printing quality option,
                          true type area, change for "Binary image"

                            Comment

                            • petrus
                              Trusted Tech

                              100+ Posts
                              • Feb 2008
                              • 155
                              #8
                              Once again thanks for the tips today.
                              Today is my very busy day.so I will check it tomorrow.

                              You all are greater then me on this.

                                Comment

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