Savin C3502 smudge?

[Bocfus]

Every now and then the customer will get a smudge (smear) on the page. I cant get it to do it for me, the showed me examples. So, I replaced the Black pcu, still does it sometimes. Does anyone have any ideas, almost looks like a charge issue.

[Zaxxon]

Re: Savin C3502 smudge?

Every now and then the customer will get a smudge (smear) on the page. I cant get it to do it for me, the showed me examples. So, I replaced the Black pcu, still does it sometimes. Does anyone have any ideas, almost looks like a charge issue.

Could you provide an example of the smudge, a picture says more than 1000 word (or something)

[Bantams]

Re: Savin C3502 smudge?

Check the state of the fuser sleeve.

[Debs1964]

Re: Savin C3502 smudge?

Check the state of the fuser sleeve.

I've had fusing sleeves give random marks on copies even when they look to be in good condition. It's the sleeve that gives most image quality problems on these machines

[ruben]

Re: Savin C3502 smudge?

I've had fusing sleeve, drum and dev unit all cause smudges.

The fusing sleeve bends, scratches or scuffs.
The drum cleaning roller gets dirty.
The dev unit gets covered in toner (worn seal?) and regularly needs cleaning, sometimes the toner drops back onto the drum.

[wyo19]

Re: Savin C3502 smudge?

Make sure ALL firmware is up to date,here are 3 common solutions to intermittent CQ issues...COLD OFFSET IMAGES ON VARIETY TYPES OF DOCUMENTS.pdfDIRTY BACKGROUND.pdfGRANULES OF BLACK TONER APPEAR ON FIRST PRINTED SHEET.pdf

[copier tech]

Re: Savin C3502 smudge?

Clean the stripper plate, toner gets built up on it & damages the fuser sleeve, if you catch it in time it won't have to replace the sleeve.

[slimslob]

Re: Savin C3502 smudge?

If the smudge appears to always be the same shape and is the same distance from the sides of the page, pull out the ITB and check it for damage.

[wyo19]

Re: Savin C3502 smudge?

Make sure ALL firmware is up to date,here are 3 common solutions to intermittent CQ issues...[ATTACH]27615[/ATTACH][ATTACH]27616[/ATTACH][ATTACH]27617[/ATTACH]

one more hack for fuser belt marks.

[Bocfus]

Re: Savin C3502 smudge?

Replaced the fuser sleeve, so far so good. I'll keep you updated. Thanks for the help.

[Zeldaman]

Re: Savin C3502 smudge?

Hi there!
Agree with Debs, the sleeveroller may look OK, but everytime the customer prints some more papers the smudge/ghostimage apears.
Greetings...

[wyo19]

Re: Savin C3502 smudge?

The sleeves used to price out around $200.00 they've come down to about $130.00. I've always just used the printer version fuser assembly for $290.00 comes with a fuse and transfer roller. Now I have around 26 copier fusers with bad sleeves.

[SargeNZ]

Re: Savin C3502 smudge?

I'm going to chime in for Dev dropping on these models. Split the K drum/dev and tap the dev unit a couple of times onto a sheet of paper, you'll get two nice lines of toner that was built up in the 'trough'.