RICOH 2018 bad copies

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  • clemsonfish
    Technician
    • Oct 2014
    • 27

    [CQ] RICOH 2018 bad copies

    went to a machine with "lines" on the page, it was horizontal streaks from top to bottom. checked pcu and the drum was covered with used toner, so i rebuilt pcu ( drum, charge roller, cleaning roller, drum cleaning blade ) and cleaned out the waste toner area. still getting the same thing. checked the pcu and still had used toner on the drum. the first image is of the counter list the black triangle at the top has a faint double image to the left and the second image is a blank copy. thanks for any help or advice!!
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  • the doc
    Technician
    • Mar 2014
    • 18

    #2
    Re: RICOH 2018 bad copies

    Has the machine got original Toner or is it 3rd party.as 3rd party toner can cause all sorts of issues
    regards
    The Doc

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    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3947

      #3
      Re: RICOH 2018 bad copies

      Originally posted by the doc
      Has the machine got original Toner or is it 3rd party.as 3rd party toner can cause all sorts of issues
      regards
      The Doc
      Agreed.
      I would just add that if the Drum and Dev, PCR, are not Genuine too, and if you haven't dis-assembled the toner hopper and vacuumed out the remains of all that generic stuff (if it's being used), make sure you do all that, and IF you still have problems, THEN we can talk about it, because it sure looks like Generic crap is your problem to me.

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      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5445

        #4
        Re: RICOH 2018 bad copies

        The Mag roller could do this. Is the surface of the roller damaged?
        Whatever

        Comment

        • ponto700
          Trusted Tech
          100+ Posts
          • Dec 2009
          • 144

          #5
          Re: RICOH 2018 bad copies

          once i have this problem and was the laser that was durty.

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