MPC 8002 and 5100 toner waste.

[Timmytronic]

Hi. I am not sure if this has already been mentioned but I have a few MPC 8002 and Pro 5100's and these machines have a massive problem with filling the toner waste. In most instances around 15k. I have updated the software to the latest and this has changed nothing.

Can anyone advise on why or how to stop this. Is it some kind of toner density check.? I have customers who do long and short runs but they still fill up as quick. Ricoh must be loving this as I am having to order so much more toner, I may as well throw it straight into the toner waste to save the machine the work.

Thanks for for any advice.
Tim.

[Tonerbomb]

Re: MPC 8002 and 5100 toner waste.

This is normal for machines not properly placed in the correct environment. Ricoh does have service bulletins for this issue. I always place a spare WTB with every one of these!!!!!!!!!!! It has to do with the pages per job being to low...........................

[Timmytronic]

Re: MPC 8002 and 5100 toner waste.

All of the machines are in neutral environments, not to cold or warm. Have you the bullitin?

Thanks for getting back

[slimslob]

Re: MPC 8002 and 5100 toner waste.

You will also find that your yellow toner yield is much less than what Ricoh publishes. The problem is with the toner refresh mode. The specs are for a specific number of pages per job, color to B/W ratio and coverage. I can't remember the numbers but there is a bulletin on it. When you go up or down on P/J or color to B/W or you go down on coverage the machine goes into toner refresh more frequently. During toner refresh toner is applied to the drums then removed to the waste toner and the developer is refreshed. This helps maintain copy quality by ensuring that the toner in the development in fresh.

[Timmytronic]

Re: MPC 8002 and 5100 toner waste.

Hi Slim

Is there any way of switching of or reducing the amount of times the machine does the toner refresh?

Thanks for the info.

[slimslob]

Re: MPC 8002 and 5100 toner waste.

Hi Slim

Is there any way of switching of or reducing the amount of times the machine does the toner refresh?

Thanks for the info.

There are some SP settings but I have not yet been able to get any information from Ricoh.

[Timmytronic]

Re: MPC 8002 and 5100 toner waste.

Hiya, I have had a look and there are some setting to reduce the times when it does the check, i just need to understand which way round to do it as its about pattern timings.

Thanks for the feedback and be good to hear from you.

[Gary Bowen]

Re: MPC 8002 and 5100 toner waste.

So Timmy your machines are running normally for what's it worth. The general rule is to leave several Waste Bottles at the customer sites and have them do the replacements. Here are several Technical Bulletins on the issue. TSB 100 is for Engine firmware.

[Timmytronic]

Re: MPC 8002 and 5100 toner waste.

Hi Gary

Thanks for the details, its a shame they don't give you the option to either make it happen when you want it to e.g. every 5000 copies or just switch it off. I have updated the 8002's firmware and it does not make any odds really. I don't have the latest one for the 5100 yet, but will check what is on it at the mo.

Its a shame as they are great machines and seem to be cleaner than the predecessors but this toner thing is a bummer.

Have a good weekend
Tim

[Imprestik]

Re: MPC 8002 and 5100 toner waste.

Set your process control to a higher interval or remove some of the processes completely...

This device does process control at a drop of a hat which fills up the wtb very quickly. I have a couple of these devices in low volume customers and the wtb was full after 3 to 4K. I removed half of the times the device does process control and now get the wtb to full up between 25 to 30k

[Timmytronic]

Re: MPC 8002 and 5100 toner waste.

Set your process control to a higher interval or remove some of the processes completely...

This device does process control at a drop of a hat which fills up the wtb very quickly. I have a couple of these devices in low volume customers and the wtb was full after 3 to 4K. I removed half of the times the device does process control and now get the wtb to full up between 25 to 30k

Hi

What SP are you adjusting for that, and what setting? I have had a look and not sure what one to alter, its not got the normal setting you can adjust on the 7501.

Thanks for the advice.

[Timmytronic]

Re: MPC 8002 and 5100 toner waste.

Set your process control to a higher interval or remove some of the processes completely...

This device does process control at a drop of a hat which fills up the wtb very quickly. I have a couple of these devices in low volume customers and the wtb was full after 3 to 4K. I removed half of the times the device does process control and now get the wtb to full up between 25 to 30k

Hi Imprestik

Do you have those SP's you altered to make these buggers save filling the WTB?

Thanks loads

Tim

[blackcat4866]

Re: MPC 8002 and 5100 toner waste.

I find it interesting that two of the bulletins explain why it happens, yet offers no remedy. In other words, they're telling us "Get used to it! That's just how it works."
The engine firmware bulletin offers a remedy of a 10% improvement. Wow! So I can get a waste toner bottle yield of 4.4K instead of 4.0K. Break out the champagne! =^..^=

[Tonerbomb]

Re: MPC 8002 and 5100 toner waste.

I find it interesting that two of the bulletins explain why it happens, yet offers no remedy. In other words, they're telling us "Get used to it! That's just how it works."
The engine firmware bulletin offers a remedy of a 10% improvement. Wow! So I can get a waste toner bottle yield of 4.4K instead of 4.0K. Break out the champagne! =^..^=

Now you know why everyone of these I place Automajically comes with a spare WTB.....................

[slimslob]

Re: MPC 8002 and 5100 toner waste.

I have 6 of these in my territory. Four of them are Ricoh national accounts that we service and Ricoh provides the toner and WTBs. Ricoh sent them 2 WTB for each machine. When the use one, they send it back to Ricoh and are sent another. Lynn, the receptionist, says she is constantly ordering toner and returning WTBs.