CLX-9251NA BootLoop after replacing HDD

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • wasq
    • Jul 2025
    #1

    [Misc] CLX-9251NA BootLoop after replacing HDD

    After replacing the broken hard drive with the CLX-9251NA, the printer went into a bootloop. After reading the forum, I concluded that I needed an image to restore the hard drive (or firmware), but all refer to BTSP, and I do not have access to it. On the old disk, I found the file CLX_9301_9201_EV11.11.13.19_FS_11.01.00.00.50.tar. gz, the size of 589 megabytes, can it help me? If not, then I ask the community for help.
    Tags: None
    • wasq
      #2
      Re: CLX-9251NA BootLoop after replacing HDD

      Can no one help me?

        Comment

        • dan7777
          Senior Tech

          500+ Posts
          • Dec 2012
          • 680
          #3
          Re: CLX-9251NA BootLoop after replacing HDD

          Originally posted by wasq
          Can no one help me?
          Those files are too big to send email. Sometimes people are nice enough to post them to sites you have to register on. Only Samsung dealers have access to the Samsung website with the software. You could try and call the 800 tech number which I do not have. Maybe someone here will sell it to you?

            Comment

            • wasq
              #4
              Re: CLX-9251NA BootLoop after replacing HDD

              I found the firmware file CLX-92x1_93x1_V6.P6.03.hds, at startup I press * 0 # to start the firmware update mode,
              the screen appears,

              DSC_1324.JPG

              but the firmware is not updated.
              I copied the file to a flash memory FAT32. Maybe I need something to press to start the process?

                Comment

                • Mitch Barron
                  Trusted Tech

                  100+ Posts
                  • Mar 2013
                  • 180
                  #5
                  Re: CLX-9251NA BootLoop after replacing HDD

                  You need a recovery firmware to get your machine running again. BTSP or GSPN have it both ready for download. After recovery, you can update to latest firmware. Solved. Hope it helps!

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 8165
                      #6
                      Re: CLX-9251NA BootLoop after replacing HDD

                      I have the same issue, however now that BTSP is no longer listing Samsung printer info & firmware etc is there another site I can try?

                      Thanks in advance.
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk
                      ​

                        Comment

                        • arnh79
                          Trusted Tech

                          Site Contributor
                          VIP Subscriber
                          250+ Posts
                          • Apr 2010
                          • 468
                          #7
                          Re: CLX-9251NA BootLoop after replacing HDD

                          HP has bought the Samsung printer division and they are posting f/w on their support site. It's open to the public, no login required. It doesn't have it for every machine yet, but eventually it's all supposed to be there.
                          Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 8165
                              #8
                              Re: CLX-9251NA BootLoop after replacing HDD

                              Originally posted by arnh79
                              HP has bought the Samsung printer division and they are posting f/w on their support site. It's open to the public, no login required. It doesn't have it for every machine yet, but eventually it's all supposed to be there.
                              Thanks for the info
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk
                              ​

                                Comment

                                Previous template Next
                                Working...