Samsung CLX-775 Poor Black Solids

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  • Leebs14
    Trusted Tech

    250+ Posts
    • Feb 2014
    • 457

    #1

    [CQ] Samsung CLX-775 Poor Black Solids

    I was asked to look at one of these machines by a customer of mine as the black prints are light and patchy. Cleaned everything i could see, took out the black toner cartridge and gave it a good shake (Genuine), ran through the calibration setup on the machine and after everything the black is still wishy washy. Colours are vibrant and solid but black is not?

    any thoughts, is it possible for faulty toner?
  • Arcadian
    Trusted Tech
    • Feb 2010
    • 218

    #2
    Re: Samsung CLX-775 Poor Black Solids

    Originally posted by Leebs14
    I was asked to look at one of these machines by a customer of mine as the black prints are light and patchy. Cleaned everything i could see, took out the black toner cartridge and gave it a good shake (Genuine), ran through the calibration setup on the machine and after everything the black is still wishy washy. Colours are vibrant and solid but black is not?

    any thoughts, is it possible for faulty toner?

    Yea most likley a bad cartridge.

    Just replace it.

    Good
    Luck

    Comment

    • mga
      Copier Technician

      Site Contributor
      1,000+ Posts
      • Dec 2010
      • 1393

      #3
      Re: Samsung CLX-775 Poor Black Solids

      Originally posted by Leebs14
      I was asked to look at one of these machines by a customer of mine as the black prints are light and patchy. Cleaned everything i could see, took out the black toner cartridge and gave it a good shake (Genuine), ran through the calibration setup on the machine and after everything the black is still wishy washy. Colours are vibrant and solid but black is not?

      any thoughts, is it possible for faulty toner?
      Do you mean clp 775 it will probably be the toner as they are a complete unit including drum etc only use oem just replace
      Regards Mark

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      Comment

      • Arcadian
        Trusted Tech
        • Feb 2010
        • 218

        #4
        Re: Samsung CLX-775 Poor Black Solids

        Originally posted by mga
        Do you mean clp 775 it will probably be the toner as they are a complete unit including drum etc only use oem just replace
        yes toner and drum are all in one.

        try to stay away from non-oem, sometimes they do work. but you take that risk.

        Comment

        • julka123
          Technician
          • Oct 2009
          • 37

          #5
          Re: Samsung CLX-775 Poor Black Solids

          Originally posted by Arcadian
          yes toner and drum are all in one.

          try to stay away from non-oem, sometimes they do work. but you take that risk.

          Comment

          • Arcadian
            Trusted Tech
            • Feb 2010
            • 218

            #6
            Re: Samsung CLX-775 Poor Black Solids


            its not me, its leeb!!

            Comment

            • julka123
              Technician
              • Oct 2009
              • 37

              #7
              Re: Samsung CLX-775 Poor Black Solids

              Originally posted by Leebs14
              I was asked to look at one of these machines by a customer of mine as the black prints are light and patchy. Cleaned everything i could see, took out the black toner cartridge and gave it a good shake (Genuine), ran through the calibration setup on the machine and after everything the black is still wishy washy. Colours are vibrant and solid but black is not?

              any thoughts, is it possible for faulty toner?
              hi ,
              did you solve your problem ?

              Comment

              • GIUBOSS
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jul 2013
                • 1391

                #8
                Re: Samsung CLX-775 Poor Black Solids

                Originally posted by julka123
                hi ,
                did you solve your problem ?
                After almost 2 years I don't think he can remember it ...

                Comment

                • Crowfeather
                  Printer firmware is !&$!

                  100+ Posts
                  • Mar 2021
                  • 130

                  #9
                  Re: Samsung CLX-775 Poor Black Solids

                  Originally posted by Leebs14
                  I was asked to look at one of these machines by a customer of mine as the black prints are light and patchy. Cleaned everything i could see, took out the black toner cartridge and gave it a good shake (Genuine), ran through the calibration setup on the machine and after everything the black is still wishy washy. Colours are vibrant and solid but black is not?

                  any thoughts, is it possible for faulty toner?
                  Genuine CLP-775ND cartridges had a design fault on them. Regular occurence, cartridge will hit 50% then quality will be inconsistent. If customer keeps getting this, they should look in buying a new printer.

                  Comment

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