Samsung CLX-3175 Drum Reset

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22751

    Samsung CLX-3175 Drum Reset

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
  • tstahlfsu
    Technician
    • Jan 2011
    • 21

    #2
    I know on the larger machines they did that to support their dealers. Just like KM and the old STOP 0 0 STOP 0 1 garbage.. For the CLX-3175, I have no idea why though....

    Comment

    • pLatik
      Trusted Tech
      • Apr 2009
      • 169

      #3

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22751

        #4
        Maybe another model, but not the CLX-3175FN. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • pLatik
          Trusted Tech
          • Apr 2009
          • 169

          #5

          Comment

          • bmhjermstad

            #6
            Worked like a charm

            Thanks for that info. My unit was giving me the replace imaging unit soon message and I didn't want it to conk out when I was doing a big print job, before I got the replacement imaging unit, so I reset it. So now that I am back to zero clicks on the imaging unit, is there anything magic about the 24000 click limit, or can I merely continue to use the same imaging unit until the image quality deteriorates and then get a new imaging unit? Since I print a lot of partial minimal color (B&W document with small color logo), my 24000 limit was going to be hit after 12 months (4 clicks per image page!), so it seems like it was going to max out way before the fuser was actually worn out (as compared to 24000 pages that would be allowed if I was doing only pure B&W pages). Thanks very much for your complete instructions, worked perfectly.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22751

              #7
              Regardless of image fill, drum wear results from the physical contact/friction between the drum cleaning blade and the drum. On average, the drum lasts only a certain number of rotations.

              Now there is nothing magical about the 24K number. Some last longer, some less. Canon uses a different philosophy: No drum counter. Just decide when the image quality is affected. There are two common image quality affects that will inevitably result. First, grit will collect under the drum blade, scoring the drum surface. The uneven drum surface becomes difficult to clean, and leaves streaks of toner in a specific area, in the feed direction. Second, when the organic drum surface coating wears through, you'll begin to get light and dark bars in the crossfeed dierction. It's caused by loss of the drum ground.

              So the short answer? Let it ride, until you see quality issues. But expect to have to change that drum eventually. Once you see quality issues, it's only going to get worse quickly. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22751

                #8
                It was just a WAG (wild-ass guess). How do you enter tech mode?: Menu, # 1934 ...
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • LadyAnonymia

                  #9
                  Blank Paper when photocopying

                  Hello, I'm new here, I decided to make an account after reading this thread because it contains a similar topic in which I have a question to. I have a Samsung CLX-3175FN, it prints normally but every time I try to photocopy, the paper comes out blank. I googled a bit and I read that it may be the 'Drum cartridge', whatever that is?. They said it could be bent or something. Where is this Drum located and how can I remove it? Or is there any other way I can fix this problem?

                  Any help is greatly appreciated.

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22751

                    #10
                    There are two possibilities for that:

                    1) The two levers that attach to the bottom of the front door, open the laser shutter upon closing the door. If those levers are disconnected and/or missing you'll get blank prints.

                    2) I've seen this when a user whose laptop is setup with Korean defaults is connected to a MFP/printer with USA defaults. Samsung does not have an "Auto A4" function that will automatically substitute letter sized paper for A4 sized paper. You just get blanks, and "Paper Mismatch" error. If you select Fit-To-Paper function in the driver, this issue is resolved.

                    It would have been quite comical for someone to have been watching this Korean gentleman & I trying to communicate. Lots of hand gestures and pointing. In the end, I set up my Windows XP laptop (in American English) next to his Windows XP laptop (in Korean), and after some struggling, I would show him where to click on my PC, then he would do the same on his. Back and forth like that until Fit-To-Paper was selected. This could have been a 15 minute service call if we had a common language. I guess "XP" was our common language. Funny. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • LadyAnonymia

                      #11
                      Thanks for replying. I've checked everything nothing seems disconnected. I also tried taking out the toner cartridges and found the Drum by chance behind the toners. It looked fine, nothing bent or anything. I tried scanning the paper I wanted to photocopy. I connected the printer to my laptop via a USB cable and when I clicked Scan I got an image of a blank paper as well.

                      You said to select 'Fit To Paper', where can I find this option?

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22751

                        #12
                        No need to look for Fit-To-Paper, if scans to your PC also come out blank. There is a ribbon cable that runs from the scanner to the PBA main controller. Perhaps it is poorly connected.

                        Based on the information that you have provided, I would narrow down the problem to the the contact image sensor, ribbon cable, or PBA main controller. Could the scanner be locked.

                        Have you tried printing a .bmp file from the USB memory port? Do you get an image? =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • LadyAnonymia

                          #13
                          Yes, I've tried .bmp, JPEG and PDF as well and I don't get an image. I can see the red laser scanning the paper and the sound of the machine working but in the end it comes out blank. I really don't understand, it's only 2 months old. Guess I'll have to take it to the repair, I just discovered that the whole machine doesn't work properly. I tried saving a document on a memory stick and when I inserted it in the printer itself it couldn't read it for some reason, says that there is no memory stick. Anyway, @blackcat4866 I really want to thank you so much for your help. I really appreciate it. You obviously know what you're talking about, as for me I keep googling the terms you use that's why I gave up and decided to take it to a repair shop instead, I'm no pro when it comes to these things. Thanks again!
                          Last edited by Guest; 03-28-2011, 09:31 AM.

                          Comment

                          • LadyAnonymia

                            #14
                            Hmm that's weird I thought I posted this morning but it doesn't seem like it. Anyway I just wanted to say that yes I've tried having a USB in the machine but for some reason it won't read it (says there's no memory stick). I've also tried scanning/printing in .bmp and in .jpeg format as well but no luck also. I can see the red laser and the sound of the machine working but for some reason I get a blank image/paper. Anyway, thank you so much for your help, I appreciate it, I decided to take it to the repair so that they could take a look at it because it's brand new and nothing seems to work except printing directly from a PC. Thanks again!
                            Last edited by Guest; 03-28-2011, 05:43 PM.

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22751

                              #15
                              You made the right choice. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

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