Samsung SCX-6555 "Error 1-9" issues

[arnh79]

We have a 6555 in the field and we're trying to figure out this jamming problem. It's intermittant, so we've never seen it happen but error histroy always shows 5 or 6 per day. Customer says paper is jamming at fuser, but not entering fuser unit. Recycle bin always has copies with toner not fused and folded- as if its crashing into the fuser. Error is 1-9. Samsung said try registration sensor. We've replaced that, but no change. We're going back with entire side door assembly to see if that helps. Anyone seen this before?

As a side note: I'd say it's time to have a dedicated Samsung section. It seems most of the posts in "Other" are Samsung.

[JustManuals]

Re: Samsung SCX-6555 "Error 1-9" issues

This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from http://www.justmanuals.com

Paul@justmanuals.com

[blackcat4866]

Re: Samsung SCX-6555 "Error 1-9" issues

The 6345's are well known for the exit flag returning slowly (the one on the fuser). I think I'd look at that next. =^..^=

[arnh79]

Re: Samsung SCX-6555 "Error 1-9" issues

I replaced the exit sensor a few months ago so I figured I was safe, but it might be worth a try. Today we went back with side door assembly and in doing my research I found out that there are two registration sensors. So I got the tech to replace the other one with a brand new sensor- which turned out to be defective! So there's no telling whether I can trust the recently replaced exit sensor. You just can't win sometimes.
Thanks for the help blackcat4866! I'll keep you posted.

[Canuck]

Re: Samsung SCX-6555 "Error 1-9" issues

Replace the fixing sensor,the one just in behind fuser that actuator on fuser works with. Swap it with cassette paper level photo interrupt,same part. Samsung knows of this problem and has improved the sensor(it deteriorates from heat). This happens on ALL Samsungs(6245,6345.6555,6455,8380,etc). This will fix it. I have changed about 20 myself

[Canuck]

Re: Samsung SCX-6555 "Error 1-9" issues

The 6345's are well known for the exit flag returning slowly (the one on the fuser). I think I'd look at that next. =^..^=

Jam code 1-10...replace actuator assembly on fuser. Jam code 1-9..replace the sensor itself

[excanonguy]

Re: Samsung SCX-6555 "Error 1-9" issues

Do you know if they have changed the part # for the sensor or is it still the same? Thanks !!

[Scarecrow]

Re: Samsung SCX-6555 "Error 1-9" issues

Do you know if they have changed the part # for the sensor or is it still the same? Thanks !!

The exit sensors warp - I use heat (pocket torch) to straighten it out - works perfectly! - If you don't have new ones.

T

[arnh79]

Re: Samsung SCX-6555 "Error 1-9" issues

Problem solved! We upgraded the f/w and haven't had a single jam in 3 weeks. A lesson learned: upgrade f/w first!