MXM363n

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  • foudl
    Trusted Tech

    100+ Posts
    • Mar 2010
    • 138

    #1

    [CQ] MXM363n

    The copy that goes out from the feeder are all white and when i use the glass it's ok ,i changed the boards on the back of the feeder, as well as the flat cables and the board on the scanner ,it fixes the prob. for 2 weeks and then it came back ,anyone of you can give me input on this one ?

    Thanks in advance.
  • igi
    Service Manager

    1,000+ Posts
    • Apr 2009
    • 1507

    #2
    Re: MXM363n

    Hi
    any errors in sim-22?
    does the copy lamp coming on?

    Comment

    • foudl
      Trusted Tech

      100+ Posts
      • Mar 2010
      • 138

      #3
      Re: MXM363n

      Originally posted by igi
      Hi
      any errors in sim-22?
      does the copy lamp coming on?
      No error at all ,the lamps come on ,but the funny thing now is that there is grey background on the whole page ,the firmware is updated to the latest files [ATTACH]31338
      Attached Files

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22937

        #4
        Re: MXM363n

        Does the scanner stop under the slit glass? =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • foudl
          Trusted Tech

          100+ Posts
          • Mar 2010
          • 138

          #5
          Re: MXM363n

          Originally posted by blackcat4866
          Does the scanner stop under the slit glass? =^..^=
          Yes, it stops under the slit glass,the only thing that i can figure out is that there is 2 scratches on the white reference sticker (is it possible that it would affect the CQ that much???)

          Thanks for the reply.

          Comment

          • foudl
            Trusted Tech

            100+ Posts
            • Mar 2010
            • 138

            #6
            Re: MXM363n

            +++UPDATE++++ It was the pin #1 cn 7 on the mother board that was bent,it goes to cn 11 pin 1 on the scu (scandata 0-).

            Thanks everyone for your input !!

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22937

              #7
              Re: MXM363n

              Originally posted by foudl
              +++UPDATE++++ It was the pin #1 cn 7 on the mother board that was bent,it goes to cn 11 pin 1 on the scu (scandata 0-).

              Thanks everyone for your input !!
              Congratulations on your success. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

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