[Dead] MX-M264

[Guest]

Hi, We have a sharp mx-m264 thats been in the customers office for a little over 2 months. Got a call today that the touch screen was unresponsive, and upon arrival shut it down unplugged from wall, booted back up and it was working. went to simulation 65-1 to calibrate the touch screen and it froze upon cancelling simulation, tried to boot back up several times. The scanner moves slightly after flipping the switch and the energy saver light consistently blinks. I personally think it is the power supply but i would like a second opinion, Thank you for your time!!!

[harleyrider]

Re: MX-M264

any fix as I have a one doing almost the same?

[SwisSeV]

Re: MX-M264

Was the DC PSU ever replaced? The factory PSU was known to fail.

[harleyrider]

Re: MX-M264

The fix on mine was remove the fax option. Had a fax option installed but was not used-no phone line . Had been working fine . Weird

[hellcat]

Re: MX-M264

We had a similar issue on a ARM257 the older gen of this machine. Came out to be the low voltage board.

[chubblies]

Re: MX-M264

If the mc does NOT have the hard drive kit fitted, replace the SD card. They fail frequently on non-hdd machines

[harleyrider]

Re: MX-M264

there is no hard drive or sd card on mx-m264

[chubblies]

Re: MX-M264

there is no hard drive or sd card on mx-m264

There is an SD card definitely, and you can fit an optional hdd kit. If you do not have the hdd kit, the SD card is used to temporarily store scan and copy data as well as the boot OS and because of heavy read/write use, it fails... frequently

[harleyrider]

Re: MX-M264

can you point it to me in the manual?

[chubblies]

Re: MX-M264

Sure

[harleyrider]

Re: MX-M264

My bad the machine I was having problems with was a MX-M260 not a 264. Too many f***** models to remember.