Sharp copiers service serial connector

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  • Silviu
    Technician

    Site Contributor
    • Jan 2016
    • 17

    #1

    Sharp copiers service serial connector

    Hi techs I wonder is anyone has any information about serial comm out of the mfp pwb called service port in the service manual is there any software that would help to get in to mfp PWB , any information would be welcome
  • SwisSeV
    Trusted Tech

    250+ Posts
    • Jan 2016
    • 307

    #2
    Re: Sharp copiers service serial connector

    I'm curious what you are trying to accomplish. What model(s) are you working with?

    Comment

    • Silviu
      Technician

      Site Contributor
      • Jan 2016
      • 17

      #3
      Re: Sharp copiers service serial connector

      Originally posted by SwisSeV
      I'm curious what you are trying to accomplish. What model(s) are you working with?
      I try to gain access to extended service "mode" where you can adjust more than you adjust in sim mode, for instance cannon, xerox allow more access for a tech, `I am working with range MX

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22997

        #4
        Re: Sharp copiers service serial connector

        You still did not mention models. Typically that serial port serves no purpose in the field. Personally I believe that it's used by the manufacturer to preload firmware or other data, but that software won't be available to any of us. Like the parallel port on many of the older Canons. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • SwisSeV
          Trusted Tech

          250+ Posts
          • Jan 2016
          • 307

          #5
          Re: Sharp copiers service serial connector

          There is a mode called special sim, or service sim mode for deeper adjustments. We had to call sharp to get it, they don't put it in the manuals because you can reset some serial numbers and counts and other such things. If a morally questionable customer got a hold of that, they could really rip off their service provider. I used to have it but we forgot what piece of scrap paper it was put on. It's so rarely used by us techs. You can probably find it buried online somewhere or just call the sharp hotline.
          Hope this info is helped you.

          Comment

          • Silviu
            Technician

            Site Contributor
            • Jan 2016
            • 17

            #6
            Re: Sharp copiers service serial connector

            Originally posted by blackcat4866
            You still did not mention models. Typically that serial port serves no purpose in the field. Personally I believe that it's used by the manufacturer to preload firmware or other data, but that software won't be available to any of us. Like the parallel port on many of the older Canons. =^..^=
            My purpose is to alterate eeprom info in order to prevent u2 30 limist is your imagination , dsk removal would be more convenient, i have cloned the eeprom but i still get the u2-30 so ... that would help i have tried even watermark update

            Comment

            • SwisSeV
              Trusted Tech

              250+ Posts
              • Jan 2016
              • 307

              #7
              Re: Sharp copiers service serial connector

              Do you realize you're posting?
              Try the edit feature.

              Comment

              • Silviu
                Technician

                Site Contributor
                • Jan 2016
                • 17

                #8
                Re: Sharp copiers service serial connector

                Originally posted by SwisSeV
                There is a mode called special sim, or service sim mode for deeper adjustments. We had to call sharp to get it, they don't put it in the manuals because you can reset some serial numbers and counts and other such things. If a morally questionable customer got a hold of that, they could really rip off their service provider. I used to have it but we forgot what piece of scrap paper it was put on. It's so rarely used by us techs. You can probably find it buried online somewhere or just call the sharp hotline.
                Hope this info is helped you.
                I do know about dip sim but sharp uk dose not provide that ...

                Comment

                • Silviu
                  Technician

                  Site Contributor
                  • Jan 2016
                  • 17

                  #9
                  Re: Sharp copiers service serial connector

                  MX4140, 2600 ,5141 ...

                  Comment

                  • Silviu
                    Technician

                    Site Contributor
                    • Jan 2016
                    • 17

                    #10
                    Re: Sharp copiers service serial connector

                    Originally posted by SwisSeV
                    Do you realize you're posting?
                    Try the edit feature.
                    Thanks I have just notice later that my phone it had posted first time ... but the refresh was so slow...

                    Comment

                    • SwisSeV
                      Trusted Tech

                      250+ Posts
                      • Jan 2016
                      • 307

                      #11
                      Re: Sharp copiers service serial connector

                      Why don't they provide it to you? You called the hotline?

                      Comment

                      • Jaws
                        Trusted Tech

                        100+ Posts
                        • Oct 2007
                        • 235

                        #12
                        Re: Sharp copiers service serial connector

                        This special mode you speak of will not let you change data in the e-prom. Use the original eprom that came with machine.

                        Comment

                        • SwisSeV
                          Trusted Tech

                          250+ Posts
                          • Jan 2016
                          • 307

                          #13
                          Re: Sharp copiers service serial connector

                          Originally posted by Jaws
                          This special mode you speak of will not let you change data in the e-prom. Use the original eprom that came with machine.
                          What makes you say that?
                          Granted I haven't done it on the models he was specifically asking about. That being said we have reset the counts in the eeprom in models like the MXM350.

                          Comment

                          • Jaws
                            Trusted Tech

                            100+ Posts
                            • Oct 2007
                            • 235

                            #14
                            Re: Sharp copiers service serial connector

                            Resetting the count is your business, but when you try to make the chip work in a different machine its Sharp business. They don't want you to move options (PS3 EXPANSION KIT
                            BARCODE FONT KIT
                            INTERNET FAX EXPANSION KIT
                            APPLICATION INTEGRATION MODULE

                            ) that you would have to pay for to another machine.







                            Comment

                            • ZOOTECH
                              Senior member of CRS

                              Site Contributor
                              2,500+ Posts
                              • Jul 2007
                              • 3375

                              #15
                              Re: Sharp copiers service serial connector

                              Originally posted by SwisSeV
                              What makes you say that?
                              Granted I haven't done it on the models he was specifically asking about. That being said we have reset the counts in the eeprom in models like the MXM350.
                              If the machine does not have a 'hard' keypad, you will not be able to access the special sims; if there is a way to access special sims, it's being guarded like Fort Knox.
                              "You can't trust your eyes, if your mind is out of focus" --

                              Comment

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