ARM_231

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  • Armenator
    • Jun 2025
    #1

    ARM_231

    Hi every one
    we have a problem with Sharp ARM-231 , the coustomer install a scanner unit on the machine, he buy the memory and install it to scanner unit, when he put the product key to the machine ,on the display showes up (wrong product key #) we are 100% sure that all his information such as serial Number and Application Number is Correct , IF any one had problem like this before please Help
    thanks
    Tags: ar-m237, arm231, wrong
    • Comingapart
      Technician
      • Jun 2008
      • 44
      #2
      There is no AR-M231 in Sharp's US lineup that I'm aware of.

      Do a 22-6 print out and confirm the serial number on it is the same as the one that was registered. Back panel and board swaps can cause some confusion in that area.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22997
          #3
          How about AR-M237?
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Armenator
              #4
              sorry its 237

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22997
                  #5
                  It is very easy to register the scanner key to the wrong serial number. I am aware of several occasions when this has happened. To avoid this I always check the serial # tag on the back cover and the 22-6 printoff, then re-check a third time before entering the digits onto the website.
                  =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Armenator
                      #6
                      thank you so much

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