MX-C311 won't set up in sim46-74

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  • CopierCare
    Technician
    • Aug 2015
    • 24

    #1

    [CQ] MX-C311 won't set up in sim46-74

    This MX-C311 is way off on color. Too Magenta. Tried to run color balance sim 46-74. Prints out test sheet and goes on the glass and reads but never prints out second sheet. Just sits there. Also when I run sim 50-22. Faults it with sub yellow front 41 or sub black 10 or main Magenta 36 faults and won't pass. Put in new drums, new developer, and new transfer belt unit. No change. Too much Magenta and color registration is off. Any ideas?? Been through the manual 20 times!
  • nottoosharp
    Trusted Tech

    250+ Posts
    • Jul 2016
    • 266

    #2
    Re: MX-C311 won't set up in sim46-74

    Originally posted by CopierCare
    This MX-C311 is way off on color. Too Magenta. Tried to run color balance sim 46-74. Prints out test sheet and goes on the glass and reads but never prints out second sheet. Just sits there. Also when I run sim 50-22. Faults it with sub yellow front 41 or sub black 10 or main Magenta 36 faults and won't pass. Put in new drums, new developer, and new transfer belt unit. No change. Too much Magenta and color registration is off. Any ideas?? Been through the manual 20 times!
    Run a 50-20 use 11X17 paper. Use the print to adjust reg. You may have to run it several times to dial it in. Change developer as well. I've ran into this several times, and this always handles it. Good luck.


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    • harleyrider
      Trusted Tech

      250+ Posts
      • Oct 2011
      • 348

      #3
      Re: MX-C311 won't set up in sim46-74

      pretty tuff to get a c311 to run 11x17

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      • nottoosharp
        Trusted Tech

        250+ Posts
        • Jul 2016
        • 266

        #4
        Re: MX-C311 won't set up in sim46-74

        I don't know that particular model. I usually just run the box machines. Lol.


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        • nottoosharp
          Trusted Tech

          250+ Posts
          • Jul 2016
          • 266

          #5
          Re: MX-C311 won't set up in sim46-74

          Originally posted by harleyrider
          pretty tuff to get a c311 to run 11x17
          Worst part of that is I just set one up a few weeks ago. Whoops.


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          • techwurk
            Trusted Tech

            Site Contributor
            100+ Posts
            • Jul 2016
            • 127

            #6
            Re: MX-C311 won't set up in sim46-74

            Originally posted by CopierCare
            This MX-C311 is way off on color. Too Magenta. Tried to run color balance sim 46-74. Prints out test sheet and goes on the glass and reads but never prints out second sheet. Just sits there. Also when I run sim 50-22. Faults it with sub yellow front 41 or sub black 10 or main Magenta 36 faults and won't pass. Put in new drums, new developer, and new transfer belt unit. No change. Too much Magenta and color registration is off. Any ideas?? Been through the manual 20 times!
            Double check that all lenses are clean, maybe a PCU issue, just a guess.

            Originally posted by harleyrider
            pretty tuff to get a c311 to run 11x17
            You can if you fold it in half first, haha
            When I started servicing copiers they used toaster ovens for fusers.....I'm old

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            • nottoosharp
              Trusted Tech

              250+ Posts
              • Jul 2016
              • 266

              #7
              Re: MX-C311 won't set up in sim46-74

              Originally posted by techwurk
              Double check that all lenses are clean, maybe a PCU issue, just a guess.



              You can if you fold it in half first, haha
              I don't see any jamming resulting from that. Lmao.


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              • spanky
                Trusted Tech

                250+ Posts
                • Sep 2012
                • 468

                #8
                Re: MX-C311 won't set up in sim46-74

                Go to sim 50-10 and set A to 100

                Go to sim 50-20 and set all of the color adjustments to 100

                Rerun 50-22 and adjust accordingly, this adjustment should work.

                If it does work then you can run 46-74 to get your halftones right.

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                • nottoosharp
                  Trusted Tech

                  250+ Posts
                  • Jul 2016
                  • 266

                  #9
                  Re: MX-C311 won't set up in sim46-74

                  Originally posted by spanky
                  Go to sim 50-10 and set A to 100

                  Go to sim 50-20 and set all of the color adjustments to 100

                  Rerun 50-22 and adjust accordingly, this adjustment should work.

                  If it does work then you can run 46-74 to get your halftones right.
                  Except setting all to 100 isn't always the fix it should be.


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                  • spanky
                    Trusted Tech

                    250+ Posts
                    • Sep 2012
                    • 468

                    #10
                    Re: MX-C311 won't set up in sim46-74

                    Setting to 100 is resetting to factory settings.

                    The settings can get maxed out after they have been run and several times.

                    You then run the 50-22 to set it for the individual machine.

                    Works for me every time, unless there is a problem in the machine.

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                    • faxman28
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Nov 2010
                      • 436

                      #11
                      Re: MX-C311 won't set up in sim46-74

                      Originally posted by spanky
                      Setting to 100 is resetting to factory settings.

                      The settings can get maxed out after they have been run and several times.

                      You then run the 50-22 to set it for the individual machine.

                      Works for me every time, unless there is a problem in the machine.
                      These settings should work , it is a bulletin or tech tip from Sharp , have used these settings when the mfp has nervous break down. Also check the process sensor(or what ever sharp calls it) it reads the patches on the transfer belt for your calibrations and densities. it sits below fuser on this model and will melt from the fuser heat. search the forum , it's a post from a couple years ago.

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                      • OlliK1969
                        Trusted Tech

                        250+ Posts
                        • Nov 2016
                        • 309

                        #12
                        Re: MX-C311 won't set up in sim46-74

                        50-20 set all to 100 A,B,C... I , or more ??

                        Have a MX-3110N with F2-45

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                        • nottoosharp
                          Trusted Tech

                          250+ Posts
                          • Jul 2016
                          • 266

                          #13
                          Re: MX-C311 won't set up in sim46-74

                          Originally posted by OlliK1969
                          50-20 set all to 100 A,B,C... I , or more ??

                          Have a MX-3110N with F2-45
                          Setting to default would be great except if default always worked right then there would be no adjustments to made. When you run the print you will see front side and rear side center. The colored indicator line needs to be centered front and rear for each color regardless of the numbers. Machines age, are subject to being jarred while being moved, etc...


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                          • nottoosharp
                            Trusted Tech

                            250+ Posts
                            • Jul 2016
                            • 266

                            #14
                            Re: MX-C311 won't set up in sim46-74

                            Originally posted by nottoosharp
                            Setting to default would be great except if default always worked right then there would be no adjustments to made. When you run the print you will see front side and rear side center. The colored indicator line needs to be centered front and rear for each color regardless of the numbers. Machines age, are subject to being jarred while being moved, etc...


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                            Check your transfer belt, and image density sensor.


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