ARM 550 Jamming 1st tray

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  • tomislav
    Technician
    • Nov 2011
    • 30
    #1

    ARM 550 Jamming 1st tray

    Hi i have 2 different Sharp ARM 550 N,jamming in the first tray(for multiple pages).I've changed the tires,tork limiter,sensor above the first tray and the drive unit for 1 st and 2 nd tray and the machines are still jamming from the first tray (the second tray works fine).

    Can anyone HELP.
    Tags: None
    • sharptech1
      Trusted Tech

      100+ Posts
      • Oct 2011
      • 163
      #2
      Re: ARM 550 Jamming 1st tray

      Jam code?

        Comment

        • nottoosharp
          Trusted Tech

          250+ Posts
          • Jul 2016
          • 266
          #3
          Re: ARM 550 Jamming 1st tray

          Originally posted by tomislav
          Hi i have 2 different Sharp ARM 550 N,jamming in the first tray(for multiple pages).I've changed the tires,tork limiter,sensor above the first tray and the drive unit for 1 st and 2 nd tray and the machines are still jamming from the first tray (the second tray works fine).

          Can anyone HELP.
          Just had this happen. Check fuser drive motor. No joke.


          Sent from my iPhone using Tapatalk

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22995
              #4
              Re: ARM 550 Jamming 1st tray

              Originally posted by sharptech1
              Jam code?
              You beat me to it. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • tomislav
                  Technician
                  • Nov 2011
                  • 30
                  #5
                  Re: ARM 550 Jamming 1st tray

                  [QUOTE=sharptech1;542442]Jam code?
                  First thing in the morning

                    Comment

                    • tomislav
                      Technician
                      • Nov 2011
                      • 30
                      #6
                      Re: ARM 550 Jamming 1st tray

                      Originally posted by sharptech1
                      jam code?
                      appd1_s;a1npd_n;pod1-n;pfd2_nm2;pfd2_nad

                        Comment

                        • nottoosharp
                          Trusted Tech

                          250+ Posts
                          • Jul 2016
                          • 266
                          #7
                          Re: ARM 550 Jamming 1st tray

                          [QUOTE=tomislav;542455]
                          Originally posted by sharptech1
                          Jam code?
                          First thing in the morning
                          On the key pad from the copy screen punch in this sequence: #*c* . This will put you in simulation mode. Then 23 start. 2 start. (23-2)This will print a list of your jam codes. If you share with us the codes we can help you better. Hit system settings twice to back up to the initial menu then hit 22 start 6 start (22-6) this will give you a list of sim settings, and the age of all consumable parts. This will help you know what is coming up for repair. Share top page of both sheets so we can better help you.


                          Sent from my iPhone using Tapatalk

                            Comment

                            • dwarf
                              Trusted Tech

                              100+ Posts
                              • Oct 2012
                              • 168
                              #8
                              Re: ARM 550 Jamming 1st tray

                              the first two codes you listed were duplex unit jam codes...check around the duplex unit...

                                Comment

                                • JLSam
                                  Senior Tech

                                  500+ Posts
                                  • Jun 2015
                                  • 605
                                  #9
                                  Re: ARM 550 Jamming 1st tray

                                  Originally posted by tomislav
                                  appd1_s;a1npd_n;pod1-n;pfd2_nm2;pfd2_nad
                                  Third one is before fuser, but that fourth one according the manual is when PFD2 is not reached when printing from Tray 4, and that last one is when that same sensor is not reached, but it's coming from Duplex.

                                  I suggest you clean the transport rollers in the duplex unit, check to see if anything is stuck, like a piece of ripped paper.

                                  Check section 6 - 49 in service manual. Good luck!

                                    Comment

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