Sharp MX4100n H5-01 after trouble cancel...

[Service@PRT]

This client gives a call of H5-01 after i use sm 14. Copy and print is blank on output paper.

First time i encounter this problem.

Need advise thanks.



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[clark]

Re: Sharp MX4100n H5-01 after trouble cancel...

First thing is check the gear on the transfer belt 1. It stripes the pin for the gear and will give you the h5 code and blank copies.

[niceville318]

Re: Sharp MX4100n H5-01 after trouble cancel...

That code refers to 5 continuous jams at POD1. With blank images, I would reset the power, clean the rollers in the paper path and check the sensors in Sim 30-1 along with the following out of the manual:
H5-01 5 times continuous POD1 not-reach
jam
Cause A fusing jam is not canceled completely. (A jam paper remains.)
POD1 sensor trouble. Check & Remedy Replace the POD1 sensor.
Fusing unit installation trouble. Check the installing position of the fusing unit. Replace the fusing unit.
Connector, harness connection trouble. Check connection of the connector and the harness.
PCU PWB trouble Replace the PCU PWB.




Use SIM14 to cancel the trouble.

[daileyrobn714]

Re: Sharp MX4100n H5-01 after trouble cancel...

This client gives a call of H5-01 after i use sm 14. Copy and print is blank on output paper.

First time i encounter this problem.

Need advise thanks.



Sent from my HUAWEI VNS-L21 using Tapatalk

You're going to need a new fuser

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[Service@PRT]

Re: Sharp MX4100n H5-01 after trouble cancel...

Updates...

As i checked the machine..

Gear is working good in transfer belt.
But there is no toner marks on drums even in transfer belt.

I've checked laser unit and its shutter seems fine. I even checked high voltage board all good.

Heater from what i can see is good as well.


So thats makes me wonder.

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[daileyrobn714]

Re: Sharp MX4100n H5-01 after trouble cancel...

Updates...

As i checked the machine..

Gear is working good in transfer belt.
But there is no toner marks on drums even in transfer belt.

I've checked laser unit and its shutter seems fine. I even checked high voltage board all good.

Heater from what i can see is good as well.


So thats makes me wonder.

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I've seen this one other time. The toner was empty

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[clark]

Re: Sharp MX4100n H5-01 after trouble cancel...

check the second transfer belt. If hard wont turn and same problem you are getting. jams and no transfer of toner.

[daileyrobn714]

Re: Sharp MX4100n H5-01 after trouble cancel...

check the second transfer belt. If hard wont turn and same problem you are getting. jams and no transfer of toner.

Concur

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[clark]

Re: Sharp MX4100n H5-01 after trouble cancel...

also check the black developer unit for developer in case you were having dv pull. Did you try color copies and see if there was any color ?

[Service@PRT]

Re: Sharp MX4100n H5-01 after trouble cancel...

also check the black developer unit for developer in case you were having dv pull. Did you try color copies and see if there was any color ?

No color nor black print out.. in either copy, print from sc or that comes from computer, so its totally blank pages that is coming out of the machine.

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[clark]

Re: Sharp MX4100n H5-01 after trouble cancel...

sounds like the power supply for the main coronas is bad. Don't know how to check it.

[daileyrobn714]

Re: Sharp MX4100n H5-01 after trouble cancel...

sounds like the power supply for the main coronas is bad. Don't know how to check it.

Inside the processing unit it rest above the drum

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[clark]

Re: Sharp MX4100n H5-01 after trouble cancel...

On top on the drums in the transfer unit. The power supply will be in the back of the machine in about the middle of the machine.

[daileyrobn714]

Re: Sharp MX4100n H5-01 after trouble cancel...

On top on the drums in the transfer unit. The power supply will be in the back of the machine in about the middle of the machine.

Ok, thanks.oops I commented on the wrong model. Sorry about that.

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[JLVisser]

Re: Sharp MX4100n H5-01 after trouble cancel...

You say there's no toner on the drums? Sounds to me like your shutter solenoid is not opening. How did you test to see if the shutters open all the way? Remove the black shutter temporarily and see if you get image.