Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    [Dead] Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

    When I came upon this machine for the first time it was showing E7 A7 error code. I turned the machine off (Behind the front door) and the machine will start to boot up and the power down over and over. It will not boot up... I called Hytec and they thought it was the "boot-rom" card on the controller. Has anyone seen a boot-rom board go bad on a 4 month old machine ? Should I replace the whole controller or just figure out how to get the boot-rom ?
  • driving lots of miles
    Trusted Tech

    250+ Posts
    • Jun 2016
    • 378

    #2
    Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

    E7 A7 error code? is this the correct code?

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    • harleyrider
      Trusted Tech

      250+ Posts
      • Oct 2011
      • 348

      #3
      Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

      look at TT-051816_1R1. It has to do with boot failures.

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      • Doug James
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2012
        • 935

        #4
        Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

        Originally posted by driving lots of miles
        E7 A7 error code? is this the correct code?
        Yep, sure is... I had to take a second look at it myself...

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        • Doug James
          Senior Tech

          Site Contributor
          500+ Posts
          • Jan 2012
          • 935

          #5
          Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

          Originally posted by harleyrider
          look at TT-051816_1R1. It has to do with boot failures.
          I looked over the Tech Bulletin Thanks so much for that.. Really helps !! I am confused at what the SCN-MFP PWB is... Is that the entire controller board"MFPC" Thanks again for your help !!

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          • harleyrider
            Trusted Tech

            250+ Posts
            • Oct 2011
            • 348

            #6
            Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

            Yes 1 pwb.

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            • mansart
              Senior Tech

              Site Contributor
              500+ Posts
              • Apr 2009
              • 851

              #7
              Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

              1 pwb, but 2 eproms. Both must be removed and moved to new board if replaced

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              • EasyRider
                Senior Tech

                Site Contributor
                50+ Posts
                • Jan 2015
                • 85

                #8
                Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

                In the MX-4070 Service manual, Page 7 - 2 SELF DIAG AND TROUBLE CODE

                E7 A7 is "SSD breakdown". Might be having trouble with that awesome new mSATA!

                Weak part just like the SD's.

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                • Paulm
                  Technician

                  50+ Posts
                  • Jan 2009
                  • 66

                  #9
                  Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

                  I concur. mSATA. I've had 2 go bad on relatively new machines.

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                  • mttech
                    Trusted Tech

                    100+ Posts
                    • Mar 2014
                    • 127

                    #10
                    Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

                    I just had to replace the mSATA card on one of these machines the other day

                    Before you replace anything though, remove the MFPC cover plate with the machine on, and look for the green lights. There should be two sets of four lights next to the mSATA card, and one set of four lights at the bottom of the board. If any of the lights next to the mSATA card are not on, replace the mSATA card, and if any of the lights at the bottom of the board are not on, replace the board

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                    • Doug James
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jan 2012
                      • 935

                      #11
                      Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

                      Originally posted by mttech
                      I just had to replace the mSATA card on one of these machines the other day

                      Before you replace anything though, remove the MFPC cover plate with the machine on, and look for the green lights. There should be two sets of four lights next to the mSATA card, and one set of four lights at the bottom of the board. If any of the lights next to the mSATA card are not on, replace the mSATA card, and if any of the lights at the bottom of the board are not on, replace the board
                      After replacing the Msata, the control panel won't work. At this point after inserting and playing with ribbon cables for seems like hours... lol I am blaming it on the MFPC Board. I attached a pic of the lights above Msata board. The 4 lights by the rom are all on
                      Attached Files

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                      • Doug James
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Jan 2012
                        • 935

                        #12
                        Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

                        I really appreciate all the replies more than you know. I'm starting a new thread on this. Still having problems with this machine. I replaced the controller board and that fixed the control panel but now it won't come out of the CN mode and when we try to load firmware it say's code error.

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                        • copiertec
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Jan 2016
                          • 2172

                          #13
                          Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

                          Originally posted by Doug James
                          I really appreciate all the replies more than you know. I'm starting a new thread on this. Still having problems with this machine. I replaced the controller board and that fixed the control panel but now it won't come out of the CN mode and when we try to load firmware it say's code error.
                          What was your ultimate fix on this issue? Just received this code today on a 4070 and am bringing the msata and the mpf board. Is there a successful way of cloning the msata cards?

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                          • Doug James
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Jan 2012
                            • 935

                            #14
                            Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

                            Originally posted by copiertec
                            What was your ultimate fix on this issue? Just received this code today on a 4070 and am bringing the msata and the mpf board. Is there a successful way of cloning the msata cards?
                            Yep, I am not sure what's involved or where to get the software but there are techs doing it.

                            Comment

                            • copiertec
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Jan 2016
                              • 2172

                              #15
                              Re: Sharp MX 3070 E7 A7 Error Code. Machine powers off and on now

                              Originally posted by Doug James
                              Yep, I am not sure what's involved or where to get the software but there are techs doing it.
                              What was your ultimate fix for the E7-A7 error?

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