Hi I have a 356N sharp printer that make blue area when scanning to PC. Only happens when using document feeder and not from glass. I have replaced document feeder and copy lamp etc. but it still appears. Hope some one can assist. Please find attached pic.
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Re: MX-M356N scanner error
have you replaced the slit glass? there has to be a reflection or line on it somewhere. -
Re: MX-M356N scanner error
Hi Thanks for advice but when i replaced the doc feeder i did replace that thin glass strip. Any other tips i ccan try???Comment
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Re: MX-M356N scanner error
You may want to check the white reference plate and make sure it isn't dirty or marked up. Also I usually like to run SIM 44-6 or 44-26 and have the machine recalibrate it's grayscalesComment
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Re: MX-M356N scanner error
My guess is that your enduser has been copying books off of the glass, and has been pressing down hard enough with the DF to warp the glass downward. As light source #1 passes the edge of the copyboard glass it snags, and bends the reflector. Now that reflector blocks the light path to the yellow and magenta CCD receptors.
I know that it should affect both the DF original feeds AND the scans off the glass, but sometimes these things surprise me.
From the database:
Toshiba eS4555C: Copies and scans have a cyan band toward the center of the page in the feed direction. Yellow and/or magenta are absent because the reflector for light source #1 is bent. When the enduser copies a book they press hard enough to warp the glass, then it catches on the reflector. Reform the reflector for light source #1.
=^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: MX-M356N scanner error
Something like this?:If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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