Sharp mx 6071 h5-01

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  • Kincinas
    Junior Member
    • Sep 2017
    • 2

    Sharp mx 6071 h5-01

    I have a sharp MX-6071 that had a H4-00 upon arrival. I updated the firmware and now i am getting an H5-01 code then when I reset the code with simulation 14 the copier will register a jam. I replaced sensors POD 1,2 & 3 with no success. Tech support told us to try a new fuser which we do not have in stock so I don't want to buy a fuser to see if it will work or not. The fusing never comes up to temp it is just warm to the touch. My two choices I think are a fuser or a PCU PWB any input would be appreciated.
  • mloudy
    Senior Tech

    500+ Posts
    • Oct 2015
    • 749

    #2
    Re: Sharp mx 6071 h5-01

    An H5-01 is odd because it normally takes 5 jams in a row before it throws that code.

    Comment

    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2550

      #3
      Re: Sharp mx 6071 h5-01

      Originally posted by mloudy
      An H5-01 is odd because it normally takes 5 jams in a row before it throws that code.
      I was thinking the same thing, it comes from 5 jams in a row. You can go into SIM mode and disable this code to troubleshoot further.
      Pull the error log and check for other codes not being diplayed.


      Failing to plan is planning to fail!!!

      Comment

      • Kincinas
        Junior Member
        • Sep 2017
        • 2

        #4
        Re: Sharp mx 6071 h5-01

        Originally posted by mojorolla
        I was thinking the same thing, it comes from 5 jams in a row. You can go into SIM mode and disable this code to troubleshoot further.
        Pull the error log and check for other codes not being diplayed.


        How to disable this code in sim mode ? Thank you .

        Comment

        • mojorolla
          The Wolf

          2,500+ Posts
          • Jan 2010
          • 2550

          #5
          Re: Sharp mx 6071 h5-01

          I thought I had it in my notes but I cant seem to find it. Try this, SIM 7-1 and disable fuser error codes. As the h5-01 is tied to the POD1 sensor, you could also try misfeed disable to troubleshoot. I will keep looking for that setting.


          Failing to plan is planning to fail!!!

          Comment

          • leo34staffs
            copierman

            Site Contributor
            500+ Posts
            • Aug 2007
            • 500

            #6
            Re: Sharp mx 6071 h5-01

            In input test mode, what sensors are remaining on?

            Also, as there is a sensor is on the fuser (pod1) , i would check the interconnection between the machine and the fuser, i remember a bulletin not so long back saying to clean the connections with a q tip.
            Networking skills are advantageous but use of a 3m vacuum cleaner is essential

            Comment

            • miller01123@gmail.com
              Technician
              • Jun 2019
              • 27

              #7
              Re: Sharp mx 6071 h5-01

              Had the same problem on 3 B&W fusers M3050, H5-01 with no other jams. I replaced POD1 sensor and haven't heard from any of them since.

              Comment

              • Dcopyman
                Technician
                • Apr 2020
                • 34

                #8
                Re: Sharp mx 6071 h5-01

                I had this on 2 machines like that... Check voltages from wall..... both of the ones i tested had bad voltage drops.... do you have ESP boxes on all the copiers?

                Comment

                • Motorol1956
                  Junior Member
                  • Sep 2020
                  • 2

                  #9
                  Re: Sharp mx 6071 h5-01

                  Originally posted by Dcopyman
                  I had this on 2 machines like that... Check voltages from wall..... both of the ones i tested had bad voltage drops.... do you have ESP boxes on all the copiers?
                  I have a mx-m3570 im fighting this as well.upgraded firmware. h5-01 but no jams are showing in 23-2 printout...replaced all sensors on fuser,pcu,mfp boards.its on a power filter shows 122-124v after 5 minuets..following just got a call back today.. the building has 3 other like machines.
                  Last edited by Motorol1956; 07-07-2021, 05:23 PM. Reason: Adding to story

                  Comment

                  • ledoux
                    Technician

                    50+ Posts
                    • May 2009
                    • 75

                    #10
                    Re: Sharp mx 6071 h5-01

                    WE had an M6071 doin this randomly, After firmware power monitor and all these different things it seems that fuser thermistors took care of the issue, haven't heard from them in several months now.

                    Ours had not had any jams in over 8 months and the H5-01 would come up when idle or customer was scanning half the time. The Thermistor idea was brought up by one of the Sharp Hotline Techs as they said they had a few reported issues with this.
                    “Boring damned people. All over the earth. Propagating more boring damned people. What a horror show. The earth swarmed with them.” Buk

                    Comment

                    • djteck
                      Technician

                      Site Contributor
                      • Feb 2010
                      • 19

                      #11
                      Re: Sharp mx 6071 h5-01

                      Had this error on an MX-4100N last week and it turned out the cleaning unit on the ITB was binding and causing the belt not to rotate, and then a jam. Never saw that before. Easy to check next time you are there.

                      Comment

                      • JR2ALTA
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Feb 2010
                        • 2017

                        #12
                        Re: Sharp mx 6071 h5-01

                        Fuser fixed it for us, same symptoms.

                        Comment

                        • sharphead
                          Trusted Tech

                          250+ Posts
                          • Aug 2009
                          • 269

                          #13
                          Re: Sharp mx 6071 h5-01

                          Originally posted by JR2ALTA
                          Fuser fixed it for us, same symptoms.
                          Worth checking the connector pins if you have it in the workshop.

                          Comment

                          • Toner Boy
                            Trusted Tech

                            Site Contributor
                            250+ Posts
                            • Aug 2007
                            • 349

                            #14
                            Re: Sharp mx 6071 h5-01

                            I recently saw the return spring loose for the fuser sensor lever. Intermittent jams, spring placement seems very prone to having the spring slip off metal tab- machines still works...mostly.
                            Fuser replacement would definitely fix it
                            But if this sensor arm was to wobble around in/out of the sensor or not returning home, I could see it causing H5-01 codes

                            Comment

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