BP70C-45 Return of lines

[Michko]

BP-DU70SA, out of the 6 units I received over a 6 month period 5 were bad. Very annoying as all 6 went to a billable customer.

Their original drums were damaged in transit when they self moved the copiers to a location 400 miles away.

Yes well the drums need to be secured, so the customer should pay for that.

[ihatefinishers13]

So we also used to carry Kyocera, which used charge rollers for most of their machines, and we used to have issues like this, and it ended up being the charge roller sometimes, but other times the DV unit, or the transfer unit. It's a drawback of the charge roller idea. At least Sharp fixed their fuser and finisher issues before creating new problems! HA. not.

[nanohitmen]

So we also used to carry Kyocera, which used charge rollers for most of their machines, and we used to have issues like this, and it ended up being the charge roller sometimes, but other times the DV unit, or the transfer unit. It's a drawback of the charge roller idea. At least Sharp fixed their fuser and finisher issues before creating new problems! HA. not.

Use to work on Ricoh's in my old company , was glad when I went to a Sharp only dealer cos no more charge rollers, and BAM the BP's are just basic Ricohs, the irony.

[Doug.P]

We have seen this before in our case we had to replace the drum for the color of the line. it seems that the charge roller wears into the surface of the drum during transport. or if the machine sits for a prolonged amount of time there is a bulletin for this CCE-2789

[nanohitmen]

Don't mean to necropost but this is happening fresh out the box, tried swapping drums,Transfer unit, at this point we're gonna warranty claim this one, but here's a pdf if anyone may have a clue to the line issue

We got a new machine in swapped drums to troubleshoot the lines, it was the damn drum units, damn sharps

[tmw]

In case anyone uses this post for reference in the future, I wanted to clarify between the two problems. We have had drums come in damaged from being shipped improperly as shown in the post just above. That wasn't the problem that started this post. It was making thin double lines at random in any given color. It appeared to be an electrical problem. Possibly from some kind of arcing in the contacts.