Toshiba e-studio 556

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  • AVTech
    Junior Member
    • Nov 2024
    • 9

    #1

    [Error Code] Toshiba e-studio 556

    I work for a school district and have an old scanner/ printer that is no longer under service. The error code I am getting for this Toshiba e-studio 556 is CD40. After extensively looking the problem seems to be with the waste toner box, unfortunately after watching many you tube videos and going through every manual I can find nothing has shown me where this waste toner box is located. This printer has black toner only which is about 2 feet long and cylinder, no color at all. Underneath that is a red velvet heat shield looking piece of equipment, nothing but paper trays under that. I have taken off the back metal plate to no avail. I am hoping that someone here has had previous experience with this type of printer and can lead me to what I am looking for so I can replace this box and get this printer back up and working. Any and all help would be greatly appreciated
  • Larhal
    Retired

    Site Contributor
    VIP Subscriber
    500+ Posts
    • May 2013
    • 544

    #2


    After the Ad it will show you how.
    Larhal

    Retired

    If all else fails read the Service Manual!

    If that fails, meet me at the pub and we will discuss it.

    Comment

    • AVTech
      Junior Member
      • Nov 2024
      • 9

      #3
      I appreciate the thought unfortunately that is not the same printer in that video. Here are some pictures to give an idea of which copier I have. I do not believe a video exists on YouTube from what I have seen. With the service manual I have read many of those online as well to no avail.
      Attached Files

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      • Larhal
        Retired

        Site Contributor
        VIP Subscriber
        500+ Posts
        • May 2013
        • 544

        #4
        On the right hand side, lower, is ther3e a panel that will open? Is there a finisher attached?
        Larhal

        Retired

        If all else fails read the Service Manual!

        If that fails, meet me at the pub and we will discuss it.

        Comment

        • AVTech
          Junior Member
          • Nov 2024
          • 9

          #5
          No panel on the lower right hand side and yes there is a finisher on it

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          • Larhal
            Retired

            Site Contributor
            VIP Subscriber
            500+ Posts
            • May 2013
            • 544

            #6
            IICR The finisher moves away and the panel is there, I could be wrong but it has to be accessible. The waste toner box is not Hugh so a small access door. some ware below the process unit area.

            You would probably get better responses if you repost this in the Toshiba copier forum.
            Larhal

            Retired

            If all else fails read the Service Manual!

            If that fails, meet me at the pub and we will discuss it.

            Comment

            • AVTech
              Junior Member
              • Nov 2024
              • 9

              #7
              I have already checked there as well with nothing found I will try to re post this there per your recommendation. I appreciate the thought

              Comment

              • Hart
                Trusted Tech

                250+ Posts
                • Feb 2024
                • 366

                #8
                Looking at the manual, it looks like you need a technician to replace it, a Toner bag.
                Next time post in the good section of the forum, or try to invoke @SalesServiceGuy

                Comment

                • AVTech
                  Junior Member
                  • Nov 2024
                  • 9

                  #9
                  Can you show me a link to the manual you are looking at please?

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