MX M365 internal finisher

[davidmay]

When the first page comes out it “snags” on a black arm within the finisher which sometimes it causes a jam. I was told it needs a new stacking assembly but unavailable because of the age of machine. The arm seems to raise easily when I lift it manually.

[Hart]

Cut or sandpaper it to smooth it ?

[boutn]

Check if you have touble code / jam
F1-04
FNM10
FNPS_1S

If you have one of these: Technical Report CCE-3004R

[Toner Boy]

Late reply but
you just need to remove the sticky noise damper pad the black lever rests on at idle, makes lever hard to push especially first print of the day. No parts required

[ihatefinishers13]

Check if you have touble code / jam
F1-04
FNM10
FNPS_1S

If you have one of these: Technical Report CCE-3004R

Wrong finisher... 365 takes the MXFN17