Fuser problems Phoenix/Griffin(2)

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  • boutn
    Senior Tech

    500+ Posts
    • Jun 2016
    • 532

    #1

    Fuser problems Phoenix/Griffin(2)

    Are there still people experiencing problems with the MX601FU MX608FU MX409FU MX408FU fusers?

    We have a wall of fusers in our shop to rebuild which keeps on growing.

    Mostly fusingbelts that are burnt, pressure rollers with massive buildup causing jams or paper rolled around the roller.

    These almost never get to their respective lifetime expectancy, which is becoming a very costly situation.

    Some here are saying they change the fuser temp to +10, others to +5, others to -5. So which one is it?

    Some install the cleaning rollers (DUNT-9555DSZZ), some say they are crap and dont work at all.

    Last thing i read was the German report about the latest firmware and the autmatic cleaning pages.

    Seems to me these fusers are crap in general...
  • nanohitmen
    Trusted Tech

    Site Contributor
    100+ Posts
    • Apr 2019
    • 105

    #2
    Re: Fuser problems Phoenix/Griffin(2)

    I've seen a lot of issues Not making it to life, having to change fusing harness because of random HX's Codes. I'm guessing sharp went cheap on them because they are crap for the most part. Changed 3 harnesses so far this year and changed 2 fusers out because we didn't want to deal with rebuilding them only for them to crap out within the week ( happened once already)

    Comment

    • DAKOTADAN
      Technician

      50+ Posts
      • Jan 2011
      • 61

      #3
      Re: Fuser problems Phoenix/Griffin(2)

      Originally posted by boutn
      Are there still people experiencing problems with the MX601FU MX608FU MX409FU MX408FU fusers?

      We have a wall of fusers in our shop to rebuild which keeps on growing.

      Mostly fusingbelts that are burnt, pressure rollers with massive buildup causing jams or paper rolled around the roller.

      These almost never get to their respective lifetime expectancy, which is becoming a very costly situation.

      Some here are saying they change the fuser temp to +10, others to +5, others to -5. So which one is it?

      Some install the cleaning rollers (DUNT-9555DSZZ), some say they are crap and dont work at all.

      Last thing i read was the German report about the latest firmware and the autmatic cleaning pages.

      Seems to me these fusers are crap in general...
      I agree with all your comments above, don't add the extra cleaning roller kit, its just more junk to gum up and wear out
      the rollers, or heat belts. Remember the MX2600 fusers, they had no cleaning other than the metal rod, and if you took that
      out the fusers would run long past the pm specs. All them rods did was poke holes in the roller and make a noise, jumping on the roller.
      I am getting some fusers to make 200k or more by cleaning the fuser blade at every call, stretching the springs on the blade
      to make them alittle longer so the blade don't rub on roller so hard. And check all 4 coronas every call to see if the blade is leaking. If
      they have toner dusting on them the blade is leaking. If you get them changed soon enough it don't dirty up the fuser rollers
      so fast. Sorry for the winded reply but this about all I get done is deal with these fusers and the MSATa ,HDD, MFP issues, which cause constant
      restart attempts, sluggish response, and no startup problems. I have found these issues on machines with really old firmware, so we try
      to upgrade on every call. I'm done venting. Thanks for reading.
      Dan,,,

      Comment

      • ihatefinishers13
        Senior MFP Technician

        500+ Posts
        • Feb 2020
        • 544

        #4
        Re: Fuser problems Phoenix/Griffin(2)

        Originally posted by DAKOTADAN
        I agree with all your comments above, don't add the extra cleaning roller kit, its just more junk to gum up and wear out
        the rollers, or heat belts. Remember the MX2600 fusers, they had no cleaning other than the metal rod, and if you took that
        out the fusers would run long past the pm specs. All them rods did was poke holes in the roller and make a noise, jumping on the roller.
        I am getting some fusers to make 200k or more by cleaning the fuser blade at every call, stretching the springs on the blade
        to make them alittle longer so the blade don't rub on roller so hard. And check all 4 coronas every call to see if the blade is leaking. If
        they have toner dusting on them the blade is leaking. If you get them changed soon enough it don't dirty up the fuser rollers
        so fast. Sorry for the winded reply but this about all I get done is deal with these fusers and the MSATa ,HDD, MFP issues, which cause constant
        restart attempts, sluggish response, and no startup problems. I have found these issues on machines with really old firmware, so we try
        to upgrade on every call. I'm done venting. Thanks for reading.
        Dan,,,
        Don't be upset at the machines, be upset at Sharp for putting out crappy fusers. Seemed like for a few years we had the worst time with them, we kept complaining and nothing was done, other than setting the energy save to a minute, instead of maxing them out like we used to be able to do. It's mitigated a lot of the issues, but still have more than we should.

        Comment

        • bilyahn
          Service Manager

          1,000+ Posts
          • Dec 2006
          • 1462

          #5
          Re: Fuser problems Phoenix/Griffin(2)

          We have been following a procedure that isn't in the manual but was relayed to us from our Sharp rep. When you go to replace the fuser, power up the unit be sure to get the install fuser message then power down the machine and then install the new fuser. It supposedly resets the thermistor values. I've been doing this for a few years now and it seems to help with the longevity of the fusers. Sometimes I even get rated life out of them LOL

          Good luck

          Bil

          Comment

          • ihatefinishers13
            Senior MFP Technician

            500+ Posts
            • Feb 2020
            • 544

            #6
            Re: Fuser problems Phoenix/Griffin(2)

            Originally posted by bilyahn
            We have been following a procedure that isn't in the manual but was relayed to us from our Sharp rep. When you go to replace the fuser, power up the unit be sure to get the install fuser message then power down the machine and then install the new fuser. It supposedly resets the thermistor values. I've been doing this for a few years now and it seems to help with the longevity of the fusers. Sometimes I even get rated life out of them LOL

            Good luck

            Bil
            At this point, we'll try just about anything. Also didn't help when there was a few months maybe a month ago where fuser parts were backordered.. ridiculous.

            Comment

            • JLSam
              Senior Tech

              500+ Posts
              • Jun 2015
              • 604

              #7
              Re: Fuser problems Phoenix/Griffin(2)

              Originally posted by bilyahn
              We have been following a procedure that isn't in the manual but was relayed to us from our Sharp rep. When you go to replace the fuser, power up the unit be sure to get the install fuser message then power down the machine and then install the new fuser. It supposedly resets the thermistor values. I've been doing this for a few years now and it seems to help with the longevity of the fusers. Sometimes I even get rated life out of them LOL

              Good luck

              Bil
              *Bangs head on table*

              Why Sharp, why.

              Comment

              • fireater
                Repair God? not quite

                250+ Posts
                • Apr 2006
                • 253

                #8
                Re: Fuser problems Phoenix/Griffin(2)

                Originally posted by DAKOTADAN
                I agree with all your comments above, don't add the extra cleaning roller kit, its just more junk to gum up and wear out
                the rollers, or heat belts. Remember the MX2600 fusers, they had no cleaning other than the metal rod, and if you took that
                out the fusers would run long past the pm specs. All them rods did was poke holes in the roller and make a noise, jumping on the roller.
                I am getting some fusers to make 200k or more by cleaning the fuser blade at every call, stretching the springs on the blade
                to make them alittle longer so the blade don't rub on roller so hard. And check all 4 coronas every call to see if the blade is leaking. If
                they have toner dusting on them the blade is leaking. If you get them changed soon enough it don't dirty up the fuser rollers
                so fast. Sorry for the winded reply but this about all I get done is deal with these fusers and the MSATa ,HDD, MFP issues, which cause constant
                restart attempts, sluggish response, and no startup problems. I have found these issues on machines with really old firmware, so we try
                to upgrade on every call. I'm done venting. Thanks for reading.
                Dan,,,
                also check the ends of the stripper plate.. they bend.. then it rubs the fixing belt.. they arent supposed to touch the belt at all.
                I fix copiers ...Well Sorta

                Comment

                • nobody-here
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Mar 2008
                  • 237

                  #9
                  Re: Fuser problems Phoenix/Griffin(2)

                  We had a lot of issues in those machines for HX-XX codes.

                  We always thought that were simply crap and moved on, refurbishing fusers and swapping to the customer.
                  But, after a deep investigation we noticed that, a lot of times, after errors were not resettable, we found Fuser Belt completely out of position, on the left.
                  And while on the left, fuser belt was activating "Meandering detect lever and sensor", causing the fuser to stop. With Error "H"

                  Now we are tightening a little bit fuser pression and seems to be a good way to reduce tech calls.
                  Dont' want to say "eureka" but let's see what's happens.

                  Hope to here from your experience.

                  Just give it a try.
                  Have a good day.
                  29 rouge unpair manque.... cous cous....

                  Comment

                  • JLSam
                    Senior Tech

                    500+ Posts
                    • Jun 2015
                    • 604

                    #10
                    Re: Fuser problems Phoenix/Griffin(2)

                    L4-03 This monday for a rebuilt phoenix fuser. MX-407FU1.
                    Fuser at 12%, 6 months in field.

                    Yesterday, my co-worker was going CSI on it, and it turned out to be the rear fuser pressure roller bearing we replaced. Turns out these were non-oem bearings, because they were on back-order by Sharp.

                    We went through all the new bearings, and we found that a few bearings ARE NOT smooth to turn, like if the balls inside were intermittently "catching and locking" into place, if that makes sense.

                    In case someone else runs to this problem.

                    Good luck.

                    Comment

                    • Hansen88
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Dec 2009
                      • 1039

                      #11
                      Re: Fuser problems Phoenix/Griffin(2)

                      Originally posted by JLSam
                      L4-03 This monday for a rebuilt phoenix fuser. MX-407FU1.
                      Fuser at 12%, 6 months in field.

                      Yesterday, my co-worker was going CSI on it, and it turned out to be the rear fuser pressure roller bearing we replaced. Turns out these were non-oem bearings, because they were on back-order by Sharp.

                      We went through all the new bearings, and we found that a few bearings ARE NOT smooth to turn, like if the balls inside were intermittently "catching and locking" into place, if that makes sense.

                      In case someone else runs to this problem.

                      Good luck.
                      We were using non oem bearings on some of the older models. We found the grease came out real fast and then go bad right away.

                      Comment

                      • havokprod
                        Trusted Tech

                        Site Contributor
                        VIP Subscriber
                        100+ Posts
                        • Oct 2012
                        • 156

                        #12
                        Re: Fuser problems Phoenix/Griffin(2)

                        Originally posted by bilyahn
                        We have been following a procedure that isn't in the manual but was relayed to us from our Sharp rep. When you go to replace the fuser, power up the unit be sure to get the install fuser message then power down the machine and then install the new fuser. It supposedly resets the thermistor values. I've been doing this for a few years now and it seems to help with the longevity of the fusers. Sometimes I even get rated life out of them LOL

                        Good luck

                        Bil
                        Do we know if this only applies to Phoenix/Griffin color or also the Phoenix-B/Griffin-B Black and white?

                        Comment

                        • yurisan
                          Trusted Tech

                          100+ Posts
                          • Dec 2007
                          • 104

                          #13
                          Re: Fuser problems Phoenix/Griffin(2)

                          From my experience, these fusers often have a problem with inadequate or uneven fuser pressure. You are relying on those two little pressure springs to do all the work. Sharp doesn't provide for adjustment, though they DO provide new springs with a new fuser belt assembly. First Sharp was driving the sponge roller in that fuser belt assembly, then they removed the gear. They made a design provision to be utilizing a cleaning roller in the fuser, and that wasn't the answer. They clearly were having problems. IMHO, they need to hire an engineer from Xerox or Konica Minolta.

                          Comment

                          • fireater
                            Repair God? not quite

                            250+ Posts
                            • Apr 2006
                            • 253

                            #14
                            Re: Fuser problems Phoenix/Griffin(2)

                            Originally posted by yurisan
                            From my experience, these fusers often have a problem with inadequate or uneven fuser pressure. You are relying on those two little pressure springs to do all the work. Sharp doesn't provide for adjustment, though they DO provide new springs with a new fuser belt assembly. First Sharp was driving the sponge roller in that fuser belt assembly, then they removed the gear. They made a design provision to be utilizing a cleaning roller in the fuser, and that wasn't the answer. They clearly were having problems. IMHO, they need to hire an engineer from Xerox or Konica Minolta.
                            according the sharp guys the preliminary units that were shipped out for review before release actually had cleaning webs. they removed them when they went to production
                            I fix copiers ...Well Sorta

                            Comment

                            • susu
                              Junior Member
                              • Mar 2024
                              • 2

                              #15
                              Re: Fuser problems Phoenix/Griffin(2)

                              [QUOTE=boutn;2337718]還有人遇到 MX601FU MX608FU MX409FU MX408FU 定影器問題嗎?
                              你需要這個
                              Attached Files
                              Last edited by susu; 03-20-2024, 11:18 AM. Reason: ng

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